Employee Success Business Partner Nordics

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Department Description

Employee Success (ES) is made up of HR professionals, Recruiters, Operations, and Coordinators who continue to build out Salesforce. In ES, we strive to bring on top talent and build our organization with a thoughtful, inclusive culture — whether recruiting the next great hire or refining our operations.

Role Description

We are seeking a Senior Manager, Employee Success Business Partner (ESBP) to provide a full range of HR business support to our Nordics organization. In this role, you will work closely with fellow ESBPs, Centers of Excellence (COEs), and vital team members to advise, drive strategy, and influence business leaders and client groups on:

• People Strategy & Equality
• Organizational Design & Development
• Change Leadership
• Engagement & Retention
• Leader Development & Coaching
  

Reporting Line & Scope:

• Direct Report: Senior Director, ESBP Northern Europe (based in Amsterdam)
• Scope: Nordics region, with potential for additional EMEA-wide activities in agreement with the EMEA SVP, Employee Success.
  

Your Impact

• Trusted Advisor: Build professional credibility and strong relationships with senior leaders across the Nordics to influence key business priorities.
• Leadership Coaching: Strengthen leadership teams through tailored coaching and development for senior leaders.
• Change Agent: Drive organizational change as the business evolves to deliver a world-class customer and employee experience.
• Strategic Initiatives: Lead complex initiatives impacting client group needs, including talent assessment, succession planning, organizational design, compensation planning (equity, bonus, merit), and retention strategies.
• People Strategy Alignment: Promote and execute People Strategies aligned with overarching business goals.
• Performance & Insights: Provide client groups with data-driven analysis of organizational health (performance trends, engagement, attrition, diversity, etc.).
• COE & Regional Partnership: Bridge COEs and regional HR teams to deliver seamless HR processes, programs, and policies across the Nordics.
• Cross-Functional Collaboration: Contribute to broader ESBP cross-functional and regional initiatives beyond immediate client groups.

Qualifications & Requirements

Required Experience & Education:

• Education & Experience:Bachelor’s degree (or equivalent experience) + minimum of 8+ years of related HRBP experience; ORMaster’s degree (or equivalent experience) + minimum of 6+ years of related HRBP experience.
• Regional Knowledge: Solid knowledge of Nordic employment laws, statutes, regulations, and market practices.
• Language Skills: Outstanding written and verbal communication in English (required); proficiency in one or more Nordic languages is a plus.

Key Competencies:

• Relationship & Influence: Proven track record of building effective relationships and influencing decision-makers across all levels of a matrixed organization.
• Proactive Problem-Solving: Ability to diagnose complex organizational development issues, anticipate business needs, and present strategic alternatives.
• Data-Driven Storytelling: Capability to analyze organizational metrics, build compelling narratives, and deliver executive-level presentations.
• HR Functional Knowledge: Deep expertise in staffing, leadership development, compensation strategies, and equality initiatives in partnership with COEs.
• Tools: Working knowledge of Google Workspace (Sheets, Slides, Docs, etc.).
• Adaptability: High degree of flexibility and comfort working across hybrid and distributed teams in a fast-paced environment.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.