Field Quality Supervisor

AI in this role

About Samsung Austin Semiconductor
Samsung is a world leader in advanced semiconductor technology, founded on the belief that the pursuit of excellence creates a better world. At Samsung Austin Semiconductor, we are Innovating Today to Power the Devices of Tomorrow.

Come innovate with us!

Position Summary

The Field Quality Supervisor leads a team of technicians responsible for the quality and safety of work within the Infra department. This role manages staffing and scheduling, runs the Infra 6S programs, and sets up quality control steps to make sure all work is planned and completed correctly. By performing job observations, tracking KPIs, and writing detailed inspection reports, the Supervisor ensures the team follows all company and regulatory rules while finding ways to make systems more reliable.

In addition to managing the work, this role focuses on safety and team growth. The Supervisor enforces EH&S rules—such as LOTO and Confined Space protocols—and supports the initial investigation and root cause analysis when quality or safety issues occur as needed.
2. Proceed with overall quality assurance on process through qualification approval by verifying quality of new products and processes and verification of mass productivity.
3. Detect accidents at early stage by establishing quality system and quality-related SOP(Standard Operating Procedure).

Role and Responsibilities

Here's What You'll Be Responsible For:

Lead a team of technicians who oversee field quality of various work within infra
Manage technicians’ coverage and balance technician staffing to meet business needs.
Oversee the operation and performance of the infra 6S programs.
Conduct job walks to validate preparation and planning for work activities.
Monitor workflow to achieve KPIs, goals and objectives.
Lead group safety and quality meetings; communicate company and departmental direction to subordinates.
Report quality and safety issues immediately via the department’s escalation process. Conduct initial investigation and root cause analysis.
Continually drive group culture toward greater learning, development, and overall job satisfaction
Support management and development of annual expense budgets

Skills and Qualifications

Here's What You'll Need:

2 Years of college/technical school or equivalent related experience
BS in related engineering field (Industrial, Chemical, Mechanical, Electrical, Systems etc.) preferred
2+ years of experience managing technician teams
4+ year experience in industrial operations and maintenance
Certification, license, Associates degree or military experience in - HVAC, Mechanical, Chemical, I&C (Instrumentation and Controls), Electrical, Plumbing, Gas Fitting, Industrial Maintenance Mechanic, Facilities Maintenance Technology, Microelectronics, Renewable Energy Technology, Water and Environmental Technology, Water / Purification, Industrial Process Operator, or related technical or STEM field.

The current base salary range for this role is between $90,000 - $151,500. Individual base pay rates will depend on factors including duties, work location, education, skills, qualifications and experience. Total compensation for this position will include a competitive benefits package and may include participation in company incentive compensation programs, which are based on factors to include organizational and individual performance.

Total Rewards
At Samsung Austin Semiconductor, base pay is just one part of our total compensation package. The base compensation for this role will depend on education, experience, skills, and location.

We offer a comprehensive benefits package, including:

Medical, dental, and vision insurance
Life insurance and 401(k) matching with immediate vesting
Onsite café(s) and workout facilities
Paid maternity and paternity leave
Paid time off (PTO) + 2 personal holidays and 10 regular holidays
Wellness incentives and MORE

Eligible full-time employees (salaried or hourly) may also receive MBO bonuses based on company, division, and individual performance.

All positions at Samsung Austin Semiconductor are full-time on-site.

Trade Secrets
By submitting an application, you agree not to disclose to Samsung or induce or encourage Samsung to use any confidential or proprietary information (including trade secrets) belonging to a current or former employer or other entity.

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* Samsung Electronics America, Inc. and its subsidiaries are committed to Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

How we rate this

Field Quality Supervisor at Samsung Electronics rates 36 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.