Level

ABB

Field Service Engineer

AI in this role

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Team Leader

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Your role and responsibilities
In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.

The work model for the role is: Onsite, #LI-Onsite

This role is contributing to the Motion Service Division - Motors and Generators Service in Thailand. Main stakeholders are Filed Service Engineer.

You will be mainly accountable for:

  • Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.

  • Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.

  • Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.

  • Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.

Qualifications for the role

  • You are interested in motors and generators service, maintenance, troubleshooting, and repair, and you enjoy working with electrical testing tools, mechanical tools and diagnostic methodologies in power generation and industrial motor service market.

  • You have 2-5 years experience in electrical maintenance, motors and generators service.

  • Basic knowledge of electrical measurement tools, insulation testing equipment, vibration measurement tools, and mechanical maintenance practices.

  • You are passionate about learning new technologies, teamwork, and providing good customer service, with strong safety awareness and problem solving skills.

  • Bachelor's degree in Electrical Engineering, or related field.

  • You are able to communicate in Thai and English.

  • You hold a valid driving license and are willing to travel to customer sites when required.


More about us

ABB Motion is a global leader in motors, generators ad drive, providing innovative solutions that improve energy efficiency, productivity and reliability across industries. Our Motors and Generators Service team delivers comprehensive lifecycle service including installation, maintenance, troubleshooting and upgrades to ensure optimal performance of electrical rotating equipment for our customers.

In Thailand, ABB supports a wide ranges of industries including power generation, oil and gas, petrochemical and manufacturing, helping customers improve operational reliability and efficiency through advanced service solutions.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

How we score this

Field Service Engineer at ABB scores 34 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

Classification

AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.

  1. AI Level 480 to 100
  2. AI Level 360 to 79
  3. AI Level 240 to 59
  4. AI Level 10 to 39

Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

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