UPSGBS Intermed Billing Associate
UPS is hiring a GBS Intermed Billing Associate. Level rates it ; you can apply on Level.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include Microsoft Excel, Microsoft Word and Microsoft Powerpoint.
- Level files it as a mid-level role.
- Level lists 2,100+ other open roles at UPS.
- The role was posted within the past week.
AI in this role
Manage global billing configurations and request processing in E2K for UPS operations.
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Job Description:
The CMF Billing Assistant manages the configurations in E2K that enable the global billing operation to run efficiently, according to operational and customer requirements. The CMF Assistant will work collaboratively with other team members to process the creation and maintenance of CMFs for all regions worldwide, in compliance with the requirements and regulations applicable to each territory. The CMF operation requires flexibility and calls for an individual who is capable of thinking innovatively and developing creative solutions.
Responsibilities:
- Process the entire incoming volume of CMF requests according to internal workload assignments, demonstrating flexibility to support mailboxes across all regions.
- Collaborate with other members of the CMF team to ensure cases are completed within the established SLA (Service Level Agreement).
- Ensure configurations are completed accurately, taking into consideration the potential impact at the corporate, geographic, and customer levels.
- Maintain CMF written procedures and documentation up to date.
- Partner with the CMF Team Leader and Supervisor to address and resolve escalations that require urgent action.
- Conduct periodic audits of processed cases in collaboration with other team members.
- Communicate and provide support to other team members and UPS departments to ensure CMF updates are executed accurately and in a timely manner.
Skills Required:
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office: Word, PowerPoint, and Excel
- Ability to multitask in a fast-paced environment
- 70% proficiency in Excel
- 80% proficiency in English
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
How we rate this
GBS Intermed Billing Associate at UPS rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where billing was part of your work. What did you do?
- Tell me about a project where data entry was part of your work. What did you do?
- Tell me about a project where auditing was part of your work. What did you do?
- Tell me about a project where process documentation was part of your work. What did you do?
- Tell me about a project where communication was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Billing, Data Entry, Auditing, Process Documentation, and Communication. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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