Head of UK Private Banking Proposition and Products

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Job Description Summary

Job Description

JOB TITLE: Head of UK Private Banking Proposition and Products

LOCATION: Bristol, Edinburgh, Hove, Leeds or Manchester

HOURS: 35 hours, full time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity

As a senior member of the UK Private Banking leadership team, the Head of UK Private Banking Proposition and Products is accountable for UK Private Banking proposition and products, this is one of the Group's key growth businesses.

The role is accountable for the end-to-end UK Private Banking proposition, manufactured fiduciary products, influence over Group-manufactured banking and lending products, and ownership of the UKPB P&L.

Combining customer insight, commercial performance, product development, pricing and distribution, the role will create a distinctive proposition for high-net-worth customers and deliver sustainable growth, strong customer outcomes and increased Group value.

What will I be doing?

Proposition Development

• Own and continuously evolve the UKPB proposition, ensuring it remains differentiated, competitive and aligned to customer needs.
• Define the proposition roadmap across banking, lending, wealth connectivity, fiduciary services, digital journeys and partnerships.
• Use customer insight, market intelligence and performance data to find opportunities and prioritise investment.

Product Manufacture and Lifecycle Management

• Own the design, management and governance of UKPB-manufactured products, including Trusts and Estates.
• Ensure products remain commercially viable, compliant, resilient and deliver good customer outcomes.

Consumer Division and Group Product Leadership

• Represent UKPB customer and commercial requirements with Group product manufacturers.
• Influence product strategy, prioritisation, pricing and governance across banking, savings, payments, mortgage and lending products.

Customer Outcomes, Risk and Governance

• Ensure proposition and product decisions deliver good customer outcomes and meet regulatory requirements.

Transformation and Delivery

• Translate strategy into prioritised delivery plans with clear ownership and measurable benefits.

Leadership

• Lead and develop a high-performing proposition, product and delivery team.

Why Lloyds Banking Group

We’re transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey.

What you’ll need

• Senior leadership experience in private banking, wealth management, banking propositions or product management.
• Proven success creating and delivering customer propositions and product strategies.
• Strong commercial leadership with experience of P&L ownership, pricing and performance management.
• Deep understanding of product governance, lifecycle management and customer outcomes.
• Knowledge of banking, lending and wealth-related products, with fiduciary experience advantageous.
• Experience influencing across complex organisational structures and leading large-scale change.
• Strong critical thinking, partner management and decision-making capabilities.
• A track record of building and leading high-performing teams.

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know. 

We also offer a wide ranging benefits package, which includes:

A generous pension contribution of up to 15%An annual performance related bonusShare schemes including free sharesBenefits you can adapt to your lifestyle, such as discounted shopping30 days’ holiday, with bank holidays on topA range of wellbeing initiatives and generous parental leave policies.

Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey. 

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.