HR Manager (Supermarkets - Kenya)
AI in this role
Lead the people strategy and HR operations for supermarkets across Kenya in a multi-site retail environment.
JOB TITLE
HR Manager (Supermarkets - Kenya) | MAF Retail | Head Office Kenya
ROLE SUMMARY
The HR Manager - Supermarkets will lead the people strategy across all supermarkets in the region, ensuring the attraction, development, engagement and retention of talent while fostering a high-performance culture. The role is responsible for partnering with business leaders to drive workforce effectiveness, employee experience, organisational capability and compliance with labour laws and company policies.
ROLE PROFILE
- Partner with branch and business leadership to translate business objectives into people strategies that drive operational effectiveness, productivity and employee performance.
- Lead workforce planning, manpower optimisation and deployment across branches, ensuring appropriate staffing levels, productivity and effective utilisation of resources.
- Provide strategic guidance on employee relations, disciplinary and grievance matters, ensuring fair, consistent and legally compliant people practices in line with Kenyan labour legislation.
- Drive the performance management cycle across the business, supporting with objective setting, performance reviews and accountability.
- Develop and implement initiatives that strengthen employee engagement, employee experience, culture and retention, using people insights to address key engagement and turnover drivers.
- Support the business on people leadership, team effectiveness, succession readiness and building high-performing teams.
- Partner with leadership on organisational changes, new store openings, process improvements and other transformation initiatives, ensuring effective people transition and adoption.
- Ensure consistent application of HR policies and procedures while using HR data and insights on headcount, turnover, absenteeism, productivity and employee trends to support informed business decisions.
REQUIREMENTS
- Bachelor’s degree in Human Resources Management, Business Administrationor a related field.
- Professional HR qualification such as CHRP-K, SHRM-CP, SHRM-SCP or equivalent.
- Membership of a recognised HR professional bod, such as IHRM is an added advantage.
- A Master’s degree in Human Resources, Business Administration or a related field is an added advantage.
- 10-15 years of progressive HR experience, preferably within a large, multi-site, high-volume retail, FMCG, hospitality or similarly operational environment
- Strong experience managing employee relations, performance, labour compliance and workforce productivity.
WHAT WE OFFER
- At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
- Work in a friendly environment, where everyone shares positive vibes and excited about our future.
- Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
How we rate this
HR Manager (Supermarkets - Kenya) at Majid Al Futtaim rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where hr management was part of your work. What did you do?
- Tell me about a project where employee relations was part of your work. What did you do?
- Tell me about a project where workforce planning was part of your work. What did you do?
- Tell me about a project where performance management was part of your work. What did you do?
- Tell me about a project where labor law was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Hr Management, Employee Relations, Workforce Planning, Performance Management, and Labor Law. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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