3h ago
AmazonPosted 2d ago
L2
Infrastructure Manager, XCM
Infrastructure Manager, XCM at Amazon scores 45 out of 100 on AI centrality, which makes it a Level 2 role on this board.
US, WA, Seattlemidfull-time$126k-$170k
AI in this role
Manage and automate petabyte-scale AWS infrastructure and content platforms with an expectation of using AI as a working tool.
aws
infrastructureautomationstorage-managementsecurity-compliance
The work spans storage lifecycle, backup, recovery, and continuity planning, identity and access management, and the single sign-on and credential lifecycle behind every third-party platform in the estate. This role automates that administration wherever it can, and maintains the ownership, monitoring, and support structures that keep these systems supportable as the environment grows. It also helps shepherd new tools through Amazon security review and keeps tools already in use compliant as requirements change.
We are looking for a hands-on administrator who thinks in systems and would rather automate an operational burden than absorb it. Curiosity about AI as a working tool is expected, both in applying it to infrastructure automation and in judging where it belongs. Understanding the pace and scale at which marketing and production teams work matters as much as infrastructure depth. Ambiguity is constant here: inherited systems, incomplete documentation, and dependencies that sit with vendors and internal security, identity, and tech partners.
Key job responsibilities
- Manages the AWS environment behind our content platforms, and evolves it as new workloads and integrations arrive
- Designs storage tiering and lifecycle policy across petabyte-scale content and multiple systems, determining what lives where and why
- Owns high-performance shared storage, backup, and archive across creative production and digital asset management
- Automates administration of these systems so the environment scales without adding manual work
- Maintains identity, access, and security compliance across the third-party platform estate, including single sign-on, credential lifecycle, and platform security review
- Establishes and maintains operational standards for these systems, covering ownership records, monitoring, alerting, and support processes
- Builds and secures the infrastructure new integrations run on, including credential storage and access paths for AI and third-party services
- Represents our content platform systems to other XCM technology teams, partners across Amazon, and third-party providers, so integrations are well designed and ownership is clearly defined
About the team
Find out more about XCM here: https://www.amazon.jobs/content/en/teams/international-stores/xcm
Basic qualifications
- 4+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience
- Experience using AWS services
- Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent
- Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience
- Experience implementing repeatable processes and driving automation or standardization
- Experience directly working with cloud hosting technologies (AWS, Azure, etc.)
- Direct ownership over live production cloud environment, including storage at scale, lifecycle, and compute
- Experience supporting creative, marketing or media teams and their system needs
Preferred qualifications
- Experience and understanding of the workflow within a marketing, production, or creative department or company
- Experience with multimedia content creation, or experience implementing a cloud-based technology solution
- Experience with owning SSO across platforms including federated identity, SAML or OIDC integrations and certificate rotation
- Experience with high-performance shared storage for media production, such as LucidLink, Qumulo, or Isilon
- Familiarity with how creative and post-production work moves through storage, from active editing through delivery, trafficking, and long term archive
- Experience with secrets management and secure credential exchange between systems, including AI and model API access
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Santa Monica - 126,300.00 - 170,000.00 USD annually
USA, NY, New York - 114,900.00 - 185,000.00 USD annually
USA, WA, Seattle - 104,500.00 - 160,000.00 USD annually
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
InfrastructureAutomationStorage ManagementSecurity ComplianceAws
Questions you could be asked
- Tell me about a project where infrastructure was part of your work. What did you do?
- Tell me about a project where automation was part of your work. What did you do?
- Tell me about a project where storage management was part of your work. What did you do?
- Tell me about a project where security compliance was part of your work. What did you do?
- Walk me through how you've used Aws in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Infrastructure, Automation, Storage Management, Security Compliance, and Aws. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
- Put the AI tool in a bullet point about what you did, not just in a skills list — this role treats it as a required part of the job.
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