AmazonPosted 1mo ago

Instock Manager, Softlines

Instock Manager, Softlines at Amazon scores 35 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

MX, DIF, Mexico Citymidfull-time

AI in this role

Amazon Mexico’s Softlines Retail team is looking for a data-driven, customer-obsessed, and results-oriented Strategic Supply Chain Manager (SSCM) to join our team.

As an SSCM, you will own the end-to-end supply chain strategy for a Softlines category (e.g., Shoes, Apparel, Watches). This role sits at the intersection of Retail and Operations, where you will optimize how we serve customers more selection, faster, and at lower cost.

You will partner closely with Vendor Management, Supply Chain Excellence, Operations, and Finance to deliver world-class availability and operational efficiency. You will lead cross-functional projects to simplify processes, reduce lead times, and eliminate inefficiencies. Success in this role requires a passion for continuous improvement, as you will be constantly identifying root causes, designing scalable solutions, and driving adoption across teams.

To thrive, you must combine analytical strength, operational understanding, and strong influencing skills to create alignment between business and operations priorities.

Key job responsibilities
Own the inventory strategy and health for your category, ensuring optimal in-stock levels while minimizing aged and excess inventory.

Collaborate with Vendor Managers on demand forecasting, product launches, and promotional planning to deliver growth while protecting operational capacity.

Partner with Operations and Supply Chain Excellence to improve speed-to-customer, streamline inbound processes, and enhance fulfillment efficiency.

Lead cost-to-serve and efficiency initiatives, driving sustainable, scalable improvements to Amazon’s supply chain.

Use data and metrics to diagnose root causes, identify risks, and build long-term solutions that scale.

Influence cross-functional stakeholders to align strategies across Retail, Operations, and Finance, balancing customer experience, speed, and profitability.

Foster a culture of continuous improvement, challenging the status quo and championing operational excellence.

About the team
Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic qualifications

- 3+ years of with Excel experience
- 4+ years of supply chain, inventory management or project management experience
- Bachelor's degree or equivalent
- Speak, write, and read fluently in English, and have the ability to take direction in English

Preferred qualifications

- Knowledge of the principles of statistical inventory control
- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.