$23-$27/hrHawthorne, CA9h ago
calipersmicrometerstorque-wrenches+2
Inventory and Continuous Improvement Manager, ICQA
AI in this role
As an ICQA Manager, you'll make sure your area runs smoothly so we can meet our goals. You will lead a team that keeps our operations safe, efficient, and of the highest quality, while taking on projects across our network to drive productivity. We are looking for someone who embodies Learn and Be Curious — a leader who is never done learning, seeks to improve themselves and their team, explores new possibilities, and acts to discover innovative solutions.
Key job responsibilities
Lead and manage the full ICQA department — including Shift Manager, Operations Lead, Process Assistants, and associates — ensuring safe, efficient, and high-quality operations across the fulfillment center. Drive inventory strategies and execution to achieve department goals.
Own the FC quality strategy in partnership with the Site Leader, delivering results across IRDR, Gross Adjustments, Dwelling Inventory, and Concessions metrics. Lead root cause deep dives holding Inbound and Outbound teams accountable for defect injection.
Manage safety compliance (RIR, SIR, LTR), implement PXT programs and develop team members through structured 1:1s and Career Growth Actions. Cultivate a culture of ownership, excellence, and intellectual curiosity — encouraging the team to continuously seek new knowledge and better ways of working.
Analyze complex data to generate actionable insights, collaborate cross-functionally to drive continuous improvement, and contribute to Network-level Vertical Projects. Proactively explore new tools, methodologies, and best practices, embodying Learn and Be Curious in every aspect of the role.
About the team
Our Inventory Control team is the beating heart of Amazon's Operations. We are a diverse and dynamic team, made up of professionals who are passionate about logistics and innovation. We work tirelessly to ensure our customers receive their orders with accuracy and speed. Our environment is characterized by:
- A culture of constant innovation and intellectual curiosity
- Close collaboration with other operational teams
- Working with innovative inventory management technology solutions
- Frequent opportunities for learning and professional development
A strong emphasis on Learn and Be Curious — we value leaders who actively seek new knowledge, experiment with new approaches, and inspire their teams to do the same.
Basic qualifications
- Bachelor's degree or equivalent
- Experience in English-language communication skills, both written and verbal
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Work flexible schedule including weekends, nights, and holidays
- Employee and performance management experience
Preferred qualifications
- Experience with performance metrics and process improvement and Lean techniques
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
How we score this
Inventory and Continuous Improvement Manager, ICQA at Amazon scores 32 out of 100 for how much of the daily work is AI. That makes it AI Level 1 of 4 (Little AI). The level is about AI in the job, not seniority.
Classification
AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.
- AI Level 480 to 100
- AI Level 360 to 79
- AI Level 240 to 59
- AI Level 10 to 39
Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
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