Level

AmazonPosted today

Investigation Associate, Middle Mile Product & Technology

Investigation Associate, Middle Mile Product & Technology at Amazon scores 0 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

IN, KA, Bengalurujuniorfull-time

AI in this role

Conducts investigations into suspicious activities and manages risk mitigation for transportation operations.

risk-managementdata-analysisidentity-verificationfraud-detection
Amazon is looking for an Investigation Associate that has a background in transportation, risk management and data driven problem resolution skills. In this role the Investigation Associate will continuously work with stakeholders to build trust-based relationships in order to investigate suspicious activity and address escalations while creating long-term, systemic solutions for a world-class customer experience. In this role, the Investigation Associate will be responsible for a wide range of duties related to identity verification. Flexible to work in 24x7 shift and flexible week-offs

Key job responsibilities
- Conduct investigations
- Take appropriate action to identify and help - minimize the risk posed by fraud or abuse patterns and trends
- Consistently achieve daily/weekly/monthly targets and quality standards for investigations
- Knowledge to systematically escalate problems or variance in the information
- Experience to follow through on the resolutions to ensure they are delivered
- Participate in ad-hoc projects and assignments as necessary

A day in the life
- Meet productivity, quality and other hygiene metrics/ goals
- Share inputs for SOP enhancements

Basic qualifications

- 6 months to 1 year of experience -Speak, write, and read fluently ( English )
- Any graduation

Preferred qualifications

- Bachelor's degree in any field of study
- 6 months to 1 year of experience -Speak, write, and read fluently ( English )

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Risk ManagementData AnalysisIdentity VerificationFraud Detection

Questions you could be asked

  1. Tell me about a project where risk management was part of your work. What did you do?
  2. Tell me about a project where data analysis was part of your work. What did you do?
  3. Tell me about a project where identity verification was part of your work. What did you do?
  4. Tell me about a project where fraud detection was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Risk Management, Data Analysis, Identity Verification, and Fraud Detection. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

Want your resume actually rewritten for this job?

The free preview above is everything we have today. A full resume rewrite is not live yet and has no price set. Join the waitlist and we will email you if we open it.

Similar roles

Other roles rated AI Level 1 at other companies.

More jobs at Amazon

Related searches

Same AI level