Learning Technology Engineer

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

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About Opportunity

Within J&J Technology, the Lead Engineer for J&J Learn will shape and advance the enterprise learning platform that enables workforce capability development across Johnson & Johnson. Combining technical product ownership, platform engineering, and strategic leadership, this role will translate business, HR, quality, compliance, and technology priorities into a secure, scalable, and intuitive learning ecosystem. The Lead Engineer will own the product vision and multi-year roadmap, guide major investments and design decisions, and mobilize global teams and partners to deliver measurable business value.

Key Responsibilities

• Set product direction: Own and communicate the enterprise LMS vision, strategy, governance model, investment priorities, and multi-year roadmap aligned with workforce, business, and technology objectives.
• Lead platform engineering: Provide technical direction for platform architecture, configuration, integrations, APIs, identity and access management, data, analytics, observability, scalability, and reliability.
• Deliver prioritized outcomes: Translate stakeholder needs into a transparent backlog; lead prioritization and delivery of enhancements, integrations, releases, and modernization initiatives using Agile product practices.
• Build enterprise partnerships: Partner with HR, Learning & Development, Quality, Compliance, Privacy, Cybersecurity, and Technology leaders to define capabilities, resolve trade-offs, and accelerate adoption.
• Influence without direct authority: Mobilize cross-functional squads, suppliers, and regional stakeholders across cultures and time zones; clearly communicate decisions, dependencies, risks, and outcomes to senior leaders.
• Manage strategic suppliers: Govern the relationship with Cornerstone OnDemand and other partners, including service performance, contractual outcomes, release planning, issue escalation, and roadmap alignment.
• Strengthen reliability and controls: Establish and monitor KPIs for availability, performance, adoption, experience, delivery, risk, and value; lead major-incident response, root-cause analysis, problem management, and continuous improvement.
• Maintain audit readiness: Ensure technical designs, mappings, architectural decisions, testing and validation evidence, monitoring, runbooks, and support procedures are complete, current, and inspection ready.
• Embed compliance and security: Apply applicable GxP, privacy, cybersecurity, SOX, data-governance, change-management, segregation-of-duties, and least-privilege requirements throughout the product lifecycle.
• Advance responsible innovation: Identify, evaluate, and scale automation and AI-enabled capabilities that improve productivity, data quality, decision support, analytics, and employee experience.
• Govern AI recommendations: Distinguish available product capabilities from roadmap concepts and experiments, and apply privacy, security, transparency, testing, appropriate data use, human oversight, and governance requirements.
• Shape enterprise strategy: Bring external insights and thought leadership to influence learning technology standards, investment decisions, and the future evolution of the digital learning ecosystem.

Required Qualifications

• Bachelor’s degree in information technology, computer science, engineering, business, human resources technology, or a related field.
• 4 -7 years of relevant experience in enterprise technology, learning technologies, software engineering, or related discipline.
• 4+ years of hands-on experience administering, configuring, and supporting enterprise Learning Management Systems.
• Demonstrated success owning the strategy, roadmap, governance, and lifecycle of an enterprise-scale SaaS platform used by global stakeholder groups.
• Strong experience with enterprise integrations and APIs, identity and access management, data and analytics, cloud technologies, release management, and production support.
• Working knowledge of Agile product management and modern software delivery practices, including backlog prioritization, iterative delivery, testing, and operational readiness.
• Experience operating technology products in a regulated environment and applying relevant quality, privacy, cybersecurity, risk-management, and audit controls.
• Proven ability to communicate complex technical and business topics clearly, influence senior stakeholders, and lead cross-functional teams without direct authority.

Preferred Qualifications

• Deep experience with Cornerstone OnDemand, including governance, configuration, system integration, release management, vendor management, and process optimization.
• Experience leading global learning technology or HR technology products at enterprise scale.
• Experience applying GxP validation, GDPR, SOX, cybersecurity, and audit-readiness requirements to regulated platforms.
• Experience evaluating or deploying AI-enabled capabilities, automation, analytics, or intelligent workflows with responsible-AI controls.
• Experience developing business cases, managing product investments, and demonstrating value through measurable outcomes.

Leadership Competencies

• Enterprise Mindset: Connects product decisions to workforce, business, risk, and technology priorities.
• Strategic and technical leadership: Sets direction, makes sound trade-offs, and converts ambiguity into executable plans.
• Influence and communication: Builds alignment across senior leaders, technical teams, business partners, and suppliers.
• Customer focus: Uses employee and stakeholder insights to improve usability, adoption, and learning outcomes.
• Accountability: Owns commitments, escalates risks early, and drives measurable results.
• Innovation and learning agility: Applies emerging technologies pragmatically and continuously improves products, processes, and ways of working.

Scope & Impact

• Owns the enterprise strategy and roadmap for J&J Learn, a global learning platform supporting workforce capability development.
• Shapes investment priorities, architecture direction, governance standards, service expectations, and vendor roadmaps for the LMS ecosystem.
• Leads complex, cross-functional initiatives across business, HR, quality, compliance, cybersecurity, and technology without direct reporting authority.
• Balances innovation, employee experience, operational resilience, cost, and regulatory risk in high-impact product decisions.
• Measures success through agreed outcomes such as platform availability and performance, roadmap delivery, adoption, stakeholder satisfaction, compliance health, risk reduction, operational efficiency, and value realization.

Why This Role Matters

This is an opportunity to influence how employees build critical capabilities on a global scale. The successful candidate will combine product vision with engineering judgment to modernize the learning ecosystem, strengthen compliance and reliability, and responsibly apply emerging technologies to improve employee experience.

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