Ma'adenManager, Operational Technology Infra-Structure, Hosting & Connectivity
Ma'aden is hiring a Manager, Operational Technology Infra-Structure, Hosting & Connectivity in Riyadh, Saudi Arabia. Level rates it ; you can apply on Level.
AI in this role
Manage and optimize operational technology infrastructure, hosting, and connectivity environments across industrial mining sites.
Why This Role Matters
This role leads Ma’aden’s OT infrastructure, hosting, and connectivity environments to ensure reliable, secure, and high-performance industrial technology services across sites. It owns the operation and lifecycle of OT compute, storage, virtualization, edge platforms, hosted OT systems, and industrial network connectivity that enable safe operations, digital initiatives, data platforms, and enterprise integration.
What You Will Deliver
Manage OT Infrastructure & Hosting Operations
Operate and maintain OT servers, storage, virtualization, hosting platforms, and edge compute environments across industrial sites.
Ensure availability, performance, capacity, and reliability of hosted OT systems including MES, LIMS, historians, and edge nodes.
Execute routine maintenance, patching, upgrades, backups, lifecycle management, and infrastructure health monitoring activities.
Ensure OT hosting services support operational continuity, plant availability, and approved digital enablement requirements.
Oversee OT Networks & Connectivity
Operate and maintain OT network infrastructure across plant, site, and industrial control environments.
Ensure stable, resilient, and secure connectivity between OT systems, plant networks, data platforms, and upstream enterprise systems.
Apply standardized network configurations, segmentation principles, connectivity patterns, and performance monitoring practices.
Coordinate with cybersecurity, infrastructure, site engineering, and enterprise connectivity teams to maintain reliable OT-IT integration.
Drive Standardization & Modernization
Implement OT infrastructure, hosting, connectivity, and edge platform standards across sites and operational environments.
Support modernization of legacy hardware, operating systems, virtualized environments, industrial networks, and hosted OT platforms.
Execute infrastructure upgrades in line with OT roadmaps, architecture standards, cybersecurity requirements, and site readiness plans.
Promote reusable configurations, common operating procedures, and consistent support models across OT environments.
Ensure Reliability & Operational Resilience
Implement redundancy, backup, recovery, monitoring, incident response, and operational resilience practices for OT infrastructure and hosted systems.
Monitor infrastructure health and respond to incidents impacting availability, performance, reliability, connectivity, or hosted OT services.
Lead root-cause analysis and corrective actions for recurring OT infrastructure, hosting, and connectivity issues.
Ensure operational support processes protect plant continuity, safety, cyber resilience, and agreed service levels.
Lead Team, Vendors & Cross-Functional Execution
Lead the OT infrastructure, hosting, and connectivity team in delivering reliable operational support and improvement initiatives.
Coordinate with cloud, connectivity, cybersecurity, platform, data, application, and site teams to resolve dependencies and execution risks.
Manage vendor support, service delivery, technical escalations, maintenance windows, and infrastructure delivery commitments.
Maintain clear operating procedures, service dashboards, risk logs, and stakeholder communications for OT infrastructure services.
What Success Looks Like
OT infrastructure, hosting platforms, and connectivity services operate reliably with strong availability, performance, and capacity control.
Hosted OT systems such as MES, LIMS, historians, and edge platforms are maintained, patched, upgraded, and monitored effectively.
Industrial network connectivity is stable, resilient, secure, and aligned with enterprise OT standards.
Legacy infrastructure modernization and lifecycle activities are executed with minimal disruption to operations.
Incidents are resolved quickly, recurring issues are addressed through root-cause actions, and operational resilience improves over time.
Minimum Qualifications
Bachelor’s Degree in Automation, Electrical Engineering, Control Systems, Systems Engineering, Computer Engineering, Information Technology, or a related discipline. Master’s Degree is preferred.
Experience
Minimum 8–12 years of experience in OT infrastructure, industrial infrastructure, hosting, connectivity, network operations, or technology operations roles.
Hands-on experience with OT servers, storage, virtualization, edge compute, industrial networks, MES, LIMS, historians, and site-based OT environments.
Experience leading operational teams, vendors, incident response, infrastructure lifecycle activities, and reliability improvement initiatives in industrial or asset-intensive environments.
Skills That Matter
OT infrastructure, hosting, and connectivity operations management
Industrial compute, storage, virtualization, edge platforms, and hosted OT systems
MES, LIMS, historians, edge nodes, SCADA/DCS connectivity, and plant network environments
Industrial networking, OT-IT connectivity, segmentation, resilience, and performance monitoring
Infrastructure lifecycle management, patching, upgrades, backup, recovery, and capacity planning
Reliability engineering, incident management, root-cause analysis, and operational resilience
Vendor management, service delivery coordination, maintenance planning, and operational governance
Leadership, stakeholder management, cross-functional coordination, and clear operational communication
Benefits
1. Career Growth2. Competitive Salaries
3. Comprehensive Package
4. Inclusive Work Environment
5. Work-Life Balance
6. Employee wellness
How we rate this
Manager, Operational Technology Infra-Structure, Hosting & Connectivity at Ma'aden rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where infrastructure management was part of your work. What did you do?
- Tell me about a project where network security was part of your work. What did you do?
- Tell me about a project where it integration was part of your work. What did you do?
- Tell me about a project where patch management was part of your work. What did you do?
- Tell me about a project where system administration was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Infrastructure Management, Network Security, It Integration, Patch Management, and System Administration. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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