MastercardManager, Specialist Sales, Digital Payments
Mastercard is hiring a Manager, Specialist Sales, Digital Payments. Level rates it ; you can apply on Level.
Level's read on this job
- Little AI ●○○○ is how Level rates this sales role: aI is not part of the work.
- The posting mentions Mdes, Tokenization and digital payments among its tools and skills.
- Level classes it as a senior role.
- Mastercard has 1,100+ other open roles on Level.
- This posting went up within the past week.
AI in this role
Manager of specialist sales driving digital payment solutions and tokenization adoption across Northwest and Francophone Africa.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Specialist Sales, Digital Payments■ Overview :This position is responsible for driving the adoption and expansion of digital payment solutions across North West & Francophone Africa (NWFA) Cluster. Working closely with the Account Management Team, the role partners with cross-functional teams across NWFA to articulate product value, influence stakeholders, and accelerate client readiness for implementation. It plays a critical role in driving adoption, enabling successful delivery, and bridging product, client, and regional stakeholders. Primary focus areas include Tokenization (MDES across all use cases, including device tokenization, Click to Pay, and Secure Card on File) and Authentication solutions. This is a hands-on role at the intersection of product, technology, and client delivery.
■ Role & Responsibility :
1. Product Adoption & Implementation Enablement - Drive the adoption and enablement of Tokenization and Authentication solutions by articulating value propositions, influencing stakeholders, and accelerating client readiness for implementation- Act as a Subject Matter Expert (SME), providing guidance on product capabilities, rules, and technical specifications throughout the solution lifecycle - Work with clients and internal stakeholders to remove adoption barriers and drive actions toward successful implementation - Engage with NWFA teams to align stakeholders, resolve issues, and accelerate rollout progress - Support go-live readiness and post-launch stabilization from a product and solution perspective
2. Client Inquiry & Product Expertise - Serve as a key contact for internal and external inquiries on product rules, implementation, and technical topics- Investigate client issues, including root cause analysis and resolution support- Provide best practice recommendations and guidance on solution design - Translate technical and rule-based concepts into clear, actionable insights
3. Cross-functional & Regional Coordination- Collaborate with NWFA teams to align on product rollout and expansion, issue resolution, and policy updates- Partner with Account Management, Sales, Product, and Technology teams to support client engagements- Ensure effective communication and alignment across internal and external stakeholders
4. Adoption & Customer Experience Improvement - Support initiatives to increase adoption and usage of Tokenization and Authentication solutions in NWFA - Contribute to improving customer experience and simplifying implementation processes- Build trusted relationships with key clients and act as a reliable product advisor
5. Product Feedback & Market Insights - Collect and analyze client and market feedback related to product usability and implementation - Identify gaps between product capabilities and market needs - Provide structured insights to regional and global product teams to support product enhancement and localization
■ All about you - Required :
- Experience in payments, fintech, or financial services (Issuer, Acquirer, PSP, or Card network experience preferred)
- Strong understanding of : Payment processing flows - Tokenization architecture - Authentication solutions (e.g., Passkey, 3DS) - Ability to interpret technical documentation, product specifications, and rules accurately - Ability to articulate product value and connect it with client needs and market requirements - Strong analytical and problem - solving skills - Experience working in cross-functional and matrix organizations - Business-level proficiency in English for regional collaboration - Business-level English Preferred - Hands-on experience with tokenization (device, COF) and authentication solutions - Familiarity with APIs, system integration, or PSP/payment gateway architectures - Experience in implementation, client onboarding, or technical support roles - Experience working with card schemes (e.g., Mastercard, Visa) - Ability to manage multiple priorities in a fast-paced environment
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
How we rate this
Manager, Specialist Sales, Digital Payments at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Also common in sales jobs at this level
Pay
- Typical sales job
- $140k
This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs
Questions you could be asked
- Tell me about a project where digital payments was part of your work. What did you do?
- Tell me about a project where sales was part of your work. What did you do?
- Tell me about a project where product adoption was part of your work. What did you do?
- Tell me about a project where authentication was part of your work. What did you do?
- Walk me through how you've used Mdes in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Digital Payments, Sales, Product Adoption, Authentication, and Mdes. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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