Medical Operations Dentistry - Finland
AI in this role
Lead the implementation of AI-powered clinical workflows and solutions for dental practices and professionals as a medical operations specialist.
At Tandem Health we’re reimagining healthcare by putting clinicians first. Our platform - designed by clinicians, for clinicians - is built on deep insight into real-world pain points, with intuitive medical notes and workflows that truly support patient care.
We’re a fast-scaling health-tech company backed by top investors and expanding globally. We move fast, stay curious, and believe building something that matters starts with an extraordinary team. If you're passionate about impact and innovation, we'd love to meet you!
Tandem’s AI assistant empowers clinicians by generating clinical notes, certificates, and referrals directly from consultation conversations, and seamlessly provides relevant diagnosis and procedure codes. We’re actively expanding our capabilities with new modules like advanced clinical decision support and pre-charting tools.
We are assembling a top-tier team in Finland dedicated to bringing Tandem’s AI solutions to dental professionals across Wellbeing Services Counties and private dental clinics. Our mission is to ensure that every dental organisation experiences the full value of Tandem’s technology, adapting it to their workflows so it becomes an indispensable part of everyday clinical practice.
What You Will Do
Lead the implementation of Tandem’s solutions within dental practices and clinics, acting as a trusted advisor and supporting users throughout their transition to AI-powered workflows.
Develop a deep understanding of dental clinical workflows and tailor Tandem to meet the unique needs of dentists, dental hygienists, and wider practice teams.
Deliver expert user support, resolve issues quickly, and identify opportunities for product improvements based on customer feedback.
Collaborate closely with our world-class Product and Engineering teams, helping shape Tandem’s dental offering by sharing customer insights and participating in focused product development initiatives.
Represent Tandem at dental conferences, industry events, and workshops, sharing our vision for how AI can transform dental care.
What You Bring
Experience working as a dentist in a clinical setting
Exposure to consulting, start ups, scale ups, or entrepreneurial environments is advantageous. While hands-on clinical experience is highly valued, we're also looking for someone with a broad perspective, commercial awareness, and a problem-solving mindset.
A genuine passion for technology and AI. You don't need to be a technical expert, but curiosity, enthusiasm, and a willingness to learn are essential.
Adaptability and an entrepreneurial approach. We operate with urgency and teamwork to accomplish what’s needed quickly.
Quick thinking, positivity, and excellent interpersonal skills.
Professional fluency in Finnish and excellent communication skills in English.
Location
We believe the best ideas happen when we’re together. This is a full-time role based in Helsinki where you will work collaboratively with your local team, as well as with our Stockholm-based team. Travel is expected locally to meet customers, and trips to Stockholm to meet the full team are also a requirement.
How to Apply
We adopt a continuous selection process, so please make sure to apply with your CV in English.
Our interview process consists of 4 stages:
Screening interview with Talent Acquisition
First interview with our Country Manager
Follow up interviews and tasks with a members of the Medical Operations team
Working Day - Join us in the Helsinki office for a day to experience our culture firsthand, collaborate with our team, and see how you work in action.
Benefits
Competitive salary & company stock options
30 days/year of paid vacation
€1000 wellness budget per year
Social and team-building activities (off-sites, after works, winter/summer parties)
An opportunity to make a real positive impact in the world of healthcare
Work with some of the best minds in AI, healthcare, and engineering.
We review our benefits packages on a regular basis and might modify our benefits from time to time.
At Tandem, we move fast, think big, and take ownership. We're a high-performing, diverse team with a shared drive to change the future of healthcare - and we’re just getting started.
Our culture is built on action, ambition, and learning. You'll be trusted to take the lead, challenge yourself, and make an impact from day one. We believe real growth happens when you're stretched, supported, and surrounded by smart, passionate teammates who want to win together.
Even though we’re spread across countries, we come together often in Sweden for team meetings, social events, and offsites - blending global reach with real human connection.
We hire for talent, potential, and attitude - valuing different backgrounds and fresh perspectives. Great ideas come from everywhere, and we’re building a team that reflects the world we want to change.
Tandem handles sensitive patient data and will conduct a background check before hiring any candidate.
How we rate this
Medical Operations Dentistry - Finland at Tandem Health rates 60 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where dentistry was part of your work. What did you do?
- Tell me about a project where healthcare was part of your work. What did you do?
- Tell me about a project where customer support was part of your work. What did you do?
- Tell me about a project where implementation was part of your work. What did you do?
- Tell me about a project where workflow optimization was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Dentistry, Healthcare, Customer Support, Implementation, and Workflow Optimization. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project — this role expects it to be a running habit.
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