JobgetherRemote · South Africa
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Operation Executive, QC 3P, Hybrid Operations Team
Operation Executive, QC 3P, Hybrid Operations Team at Amazon scores 0 out of 100 on AI centrality, which makes it a Level 1 role on this board.
IN, TN, Coimbatoremidfull-time
AI in this role
Monitor multiple 3P stores from operations, performance, design, and compliance points of view while driving process improvements.
operations-managementprocess-improvementstakeholder-managementdata-analysisquality-control
Amazon Operations
Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India Operations team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives? Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams?
Join the Operations team as Operation Executive (OE). As Operation Executive, you will be responsible for monitoring multiple 3P stores from operations, performance, design and compliance point of view. You will be working with multiple internal and external stakeholders to manage operations performance and to drive program initiatives yielding improvement in quality, productivity, speed and cost. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs and to travel to stores to design, set up & monitor 3P operations.
Roles and Responsibilities:
1. Monitor operations of the assigned stores and suggest & deploy improvements
2. Identify useful data accumulated from multiple sources and take necessary actions
3. Foresee implications based on current data and trends
4. Be organized, apt and prompt in notifying the situation, problem solve and recur prevention
5. Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
6. Train & direct associates for action and conformance of norms & practices
7. Visit the stores for various operational conformance, restrictions and norms
8. Conduct ops checklist based on SOP
Key job responsibilities
Communicating with team and operations stakeholders.
Managing amazon driven process at 3p stores.
Providing training and one point lessons to ground staff to implement Amazon Operation processes.
Basic qualifications
- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel
Preferred qualifications
- Bachelor's degree, or experience with Excel
- Should have good level of excel skills
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Operations ManagementProcess ImprovementStakeholder ManagementData AnalysisQuality Control
Questions you could be asked
- Tell me about a project where operations management was part of your work. What did you do?
- Tell me about a project where process improvement was part of your work. What did you do?
- Tell me about a project where stakeholder management was part of your work. What did you do?
- Tell me about a project where data analysis was part of your work. What did you do?
- Tell me about a project where quality control was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Operations Management, Process Improvement, Stakeholder Management, Data Analysis, and Quality Control. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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