Operations & Customer Support Associate, Pharmacy

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Operations & Customer Support Associate, Pharmacy based in the United States.

This role plays an important part in ensuring pharmacy services operate smoothly and patients receive timely, reliable support.
You will serve as a key point of contact for patients while coordinating closely with pharmacies and medical teams.
The position combines customer service, pharmacy operations, order monitoring, and issue resolution in a patient-focused environment.
You will help track prescription fulfillment, identify delays or discrepancies, and coordinate solutions across internal and external stakeholders.
The role also provides opportunities to identify operational improvements that can enhance efficiency and the overall patient experience.
Success requires strong attention to detail, communication skills, problem-solving ability, and comfort working across digital tools and operational workflows.
This is a fully remote opportunity for someone interested in healthcare operations and improving the way pharmacy services are delivered.