Delivery Hero (talabat)Partner Service Agent
AI in this role
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Ref ID: JR0085139
Job Responsibilities Attending inbound and outbound chats/calls solving vendor issues. Must have problem-solving skills and follow timeline when assigned for task. Managing live chat maintaining a typing speed of 30-50 words per minutes. Able to follow order processing system from the back end. Willing to work 6 days and 6 hours per day in different shifts. What we expect from you You have successfully completed HSC/A levels Good typing skills. Strong in communications skills. We are dynamic, you need to be a doer and adapt constantly to many changes.
How we rate this
Partner Service Agent at Delivery Hero (talabat) rates 27 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
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