Level

Sophos

Pre-Sales Response Engineer – RFP Team

AI in this role

Early-career support specialist handling customer technical responses and leveraging AI-enabled productivity tools for RFP/RFI workflows.

rfp-responseproposal-managementknowledge-managementsales-engineeringai-productivity-tools
About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.   Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.   Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

About the role

We are looking for an early-career Support Specialist to join our Global Sales Engineering team and support the end-to-end preparation, coordination, and maintenance of customer-facing technical response content. In this role, you will help respond to RFPs, RFIs, DDQs, security questionnaires, tenders, proposals, and related customer requests by working with approved content, internal knowledge sources, and subject matter experts across the business.   This role is ideal for someone who is organised, detail-oriented, curious, and interested in building experience at the intersection of sales engineering, proposal operations, cybersecurity, knowledge management, and AI-enabled productivity tools. You will play an important support role in helping Sales and Sales Engineering teams deliver accurate, consistent, and timely responses to customers and prospects.   This is a primarily remote role based in Manila, Philippines, with occasional in-office attendance required for business needs, training, team meetings, leadership requests, or company policy.   The successful candidate will be comfortable working in a global environment, communicating through Microsoft Teams and other collaboration tools, and managing priorities across different regions and time zones.

How we rate this

Pre-Sales Response Engineer – RFP Team at Sophos rates 45 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Rfp ResponseProposal ManagementKnowledge ManagementSales EngineeringAI Productivity Tools

Questions you could be asked

  1. Tell me about a project where rfp response was part of your work. What did you do?
  2. Tell me about a project where proposal management was part of your work. What did you do?
  3. Tell me about a project where knowledge management was part of your work. What did you do?
  4. Tell me about a project where sales engineering was part of your work. What did you do?
  5. Tell me about a project where ai productivity tools was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Rfp Response, Proposal Management, Knowledge Management, Sales Engineering, and AI Productivity Tools. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
  • Put the AI tool in a bullet point about what you did, not just in a skills list — this role treats it as a required part of the job.

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