AmazonPosted 3w ago

Process Assistant, GSF Prime Now

Process Assistant, GSF Prime Now at Amazon scores 36 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

IN, HR, Gurgaonjuniorfull-time

AI in this role

Process Assistant, GSF Prime Now
Process Assistant – Delhi, will be an active member of the operations team at the site. The Process Assistant will be responsible to manage shift-level execution and associate performance for the assigned site.

Key job responsibilities
Process Assistant, GSF Prime Now
Process Assistant – Delhi, will be an active member of the operations team at the site. The Process Assistant will be responsible to manage shift-level execution and associate performance for the assigned site.

Key job responsibilities

1- Daily management of shift — start-of-shift readiness, live floor control and end-of-shift handover.

2- Administrative management of associates.

3- Job allocation to associates basis volume, skill matrix and process priority.

4- Monitoring and mentoring of associates on productivity, quality and safety.

5- Monitor status of counts and problem solve queues.

6- Responsible for shift quality and associated action plans.

7- Preparing and implementing training and development plans for associates.

8- Conduct a 4M and 5S audit for the respective work stations on a daily basis.

Basic qualifications

- 1+ years of Microsoft Office (Word, Excel, and Outlook) experience
- high school diploma or equivalent
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required

Preferred qualifications

- 1+ years of Amazon Amnesty Floor Monitoring experience

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