Program Manager, Apprenticeships, AUTA Apprentice Program Team

AI in this role

Manage end-to-end apprenticeship programs, partnering across HR and legal while leveraging AI support tools to standardize operational workflows.

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program-managementcompliancecross-functional-leadershipprocess-standardization

Amazon's apprenticeship programmes are expanding across the APJC market, with the opportunity to grow into additional countries. In this role, you will own the end-to-end apprentice experience, from onboarding through conversion to full-time employment, while scaling programmes into new markets and ensuring compliance with country-specific regulations and funding frameworks. You will work across HR, Legal, Procurement, recruiting, training providers, and government entities to build scalable operating models, standardize processes, and implement digital workflows that reduce administrative burden. If you are energized by cross-functional coordination, comfortable navigating government compliance requirements, and motivated by creating programmes that change how people launch their careers at Amazon, we want to hear from you.

Key job responsibilities
- Lead day-to-day apprenticeship programme operations across multiple countries, partnering with HR, Legal, recruiting, and business leaders to remove blockers, manage cohort planning, and drive apprentice-to-employee conversions.
- Establish and manage relationships with training providers, registered training organizations, and government-funded skills bodies, including overseeing provider selection, contract negotiation, curriculum alignment, and quarterly performance reviews.
- Ensure compliance with country-specific apprenticeship regulations and funding frameworks by maintaining documentation for government funding claims, tracking on-the-job and off-the-job learning requirements, and reviewing terms of employment with Legal and local HR.
- Design and deliver apprentice engagement initiatives, monitor programme health through completion rates and satisfaction data, and report outcomes to leadership with clear, data-driven narratives.
- Leverage AI support tools and government compliance expertise to standardize processes, implement digital workflows, and build scalable operating models that support sustainable programme growth across new markets.

About the team
The Apprentice Program Team sits within Amazon's University Talent Acquisition organization and manages apprenticeship programmes end-to-end on a global scale. We partner across countries to create consistent, high-quality experiences for apprentices while navigating the unique regulatory requirements of each market. As we expand into new regions, you will have the opportunity to contribute to global projects, deepen your involvement in local government and workforce development initiatives, and grow your career through the cross-functional relationships you build every day.

Basic qualifications

- 5+ years of program or project management experience
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred qualifications

- 2+ years of driving process improvements experience
- Experience in complex problem solving, and working in a tight schedule environment
- Experience in HR shared services, IT services, operations and/or compliance

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Program Manager, Apprenticeships, AUTA Apprentice Program Team at Amazon rates 40 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Program ManagementComplianceCross Functional LeadershipProcess StandardizationAI Support Tools

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where compliance was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?
Tell me about a project where process standardization was part of your work. What did you do?
Walk me through how you've used AI Support Tools in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Program Management, Compliance, Cross Functional Leadership, Process Standardization, and AI Support Tools. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
Put the AI tool in a bullet point about what you did, not just in a skills list — this role treats it as a required part of the job.

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