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JobgetherPosted today

QA Engineer (service desk)

QA Engineer (service desk) at Jobgether scores 0 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

Remote (Spain)midFull-time

AI in this role

QA Engineer needed to investigate customer-reported fintech issues and ensure payment system reliability.

apisdatabases
quality-assurancetroubleshootingapi-analysislog-analysis

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a QA Engineer (Service Desk) based in Spain.

This role combines quality assurance expertise with hands-on investigation and service desk responsibilities in a fast-moving fintech environment.
You will investigate customer-reported issues and work closely with technical teams to drive them through to resolution.
Your work will directly contribute to the reliability, performance, and quality of payment and financial technology solutions.
You’ll analyze APIs, logs, databases, documentation, and historical incidents to identify root causes and product behavior.
The position offers broad exposure to web applications, payment systems, integrations, and end-to-end software development processes.
You’ll work in a remote-first, international environment where ownership, analytical thinking, and proactive communication are highly valued.
It’s an opportunity to strengthen both your QA expertise and your understanding of complex fintech products and customer-facing issues.

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A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Quality AssuranceTroubleshootingApi AnalysisLog AnalysisApisDatabases

Questions you could be asked

  1. Tell me about a project where quality assurance was part of your work. What did you do?
  2. Tell me about a project where troubleshooting was part of your work. What did you do?
  3. Tell me about a project where api analysis was part of your work. What did you do?
  4. Tell me about a project where log analysis was part of your work. What did you do?
  5. Walk me through how you've used Apis in your day-to-day work.

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  • List these exact terms on your resume: Quality Assurance, Troubleshooting, Api Analysis, Log Analysis, and Apis. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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