Quality Assurance Senior Manager

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Job Description

Important Note for Candidates:

Accommodations: At P&G, we are committed to ensuring an inclusive recruitment, assessment, and selection process. If you have a disability and require any adjustments or accommodations for our assessments or any stage of the process, you will have the opportunity to briefly describe your needs when applying for the vacancy. Please note, it is important that you do not complete any assessments until we have contacted you to assist with any accommodation required.

Before submitting your application, we strongly encourage you to review the following material: Hiring Process and Assessment Information. Familiarizing yourself with this content will help you be better prepared for the online assessments and enhance your chances of success.

Job Summary

We are looking for a Senior Quality Assurance Manager PHC LADMAR, Colombia – Technical Director to lead Quality Assurance and Technical Direction activities for the PHC business in Colombia and support Quality operations across LADMAR. This role is responsible for ensuring product quality, regulatory compliance, and the effective execution of Quality Management Systems throughout the product storage, distribution, and market-release processes.

The position works closely with local and regional Quality teams, Supply Chain, Regulatory Affairs, commercial teams, suppliers, third-party logistics partners, and health authorities. It also provides leadership to the Quality organization while driving continuous improvement and a strong quality culture across the business.

Key Responsibilities

• Lead Quality Assurance and Technical Direction activities for the PHC portfolio in Colombia and support Quality activities across LADMAR.
• Ensure compliance with applicable local regulations, Good Manufacturing Practices (GMP), and Good Storage and Distribution Practices.
• Oversee product release to market and ensure appropriate quality disposition of pharmaceutical products, dietary supplements, cosmetics, food products, medical devices, and diagnostic reagents.
• Maintain and continuously improve the Quality Management System, including deviations, CAPAs, change controls, risk management, and quality documentation.
• Lead and support internal, external, supplier, and health-authority audits, ensuring corrective and preventive actions are properly implemented.
• Manage critical quality incidents, product complaints, recalls, returns, rejections, and other product-quality-related events.
• Monitor Quality KPIs and identify opportunities to improve processes, compliance, and overall Quality performance.
• Partner with Supply Chain, Regulatory Affairs, Purchasing, Sales, suppliers, 3PL partners, regional Quality teams, and health authorities.
• Provide Quality guidance to business initiatives and projects to ensure risks are identified and addressed early.
• Lead and develop the Quality team, promoting a strong culture of quality, compliance, and continuous improvement.

Job Qualifications

Top Qualifications

• Licensed Pharmaceutical Chemist with a valid professional registration that allows the individual to perform Technical Director responsibilities in Colombia.
• Minimum 5 years of relevant experience in Pharmaceutical Quality Assurance, Technical Direction, Production, Regulatory Affairs, and/or Quality Control.
• Strong knowledge of Quality Management Systems, GMP, Good Storage and Distribution Practices, and pharmaceutical regulatory requirements.
• Experience managing quality deviations, CAPAs, audits, risk assessments, and product quality decisions.
• Experience with regulatory matters related to pharmaceutical and/or healthcare products.
• Strong analytical and problem-solving skills with the ability to make timely, risk-based Quality decisions.
• Strong communication and stakeholder-management skills, with the ability to influence different levels of the organization.
• Advanced English proficiency.

Nice to Have

• Experience working in a regional or multi-country Quality Assurance environment.
• Previous exposure to INVIMA and/or other health authorities.
• Experience working with 3PL warehouses, suppliers, distributors, and external manufacturing or logistics partners.
• Experience across multiple healthcare product categories, such as pharmaceuticals, medical devices, cosmetics, dietary supplements, or diagnostic reagents.
• Experience collaborating cross-functionally with Supply Chain, Regulatory Affairs, Purchasing, Commercial, and regional Quality teams.
• Previous experience leading or developing Quality teams.

What we offer!

• We'll give you responsibilities as of Day 1 – you will feel the ownership of your project from the beginning, and you will be given specific projects and responsibilities
• You'll have continuous mentorship – you will work with passionate people and receive both formal training as well as day-to-day mentoring from your manager
• We offer you to work and be part of a dynamic and supportive environment
• We promote agility and work/life balance for employees, we value every individual and support initiatives, promoting.
• We love flexibility. You can arrange your work schedule based on your personal needs.
• We will let you experience true support for work/life effectiveness and your long-term well-being.
• We will give you a competitive salary and benefits' package.

About us!

P&G serves consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®,Ambi Pur®, Ariel®, Bounty®, Charmin®, Crest®, Dawn®, Downy®, Fairy®, Febreze®, Gain®, Gillette®, Head & Shoulders®, Lenor®, Olay®, Oral-B®, Pampers®, Pantene®, SK-II®, Tide®, Vicks®, and Whisper®. The P&G community includes operations in approximately 70 countries worldwide. Please visit www.pg.com for the latest news and information about us and our brands.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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