AmazonPosted 1w ago

Quality Service Associate

Quality Service Associate at Amazon scores 28 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

IN, TN, Chennaijuniorfull-time

AI in this role

QSA's primary responsibility is to execute test case instructions and report discrepancies. He/she is also responsible for successful and on time delivery of results.

Role & Responsibility
- Execute test cases prepared for testing software builds
- Perform test case execution and report bugs accurately
- Understand testing procedures and guidelines for new builds/releases
- Perform regression and repetitive testing exercises to qualify builds without compromising on quality
- Use software tools for data capture on a daily basis
- Be comfortable with capturing results, communicating and escalating failures and providing individual status reports
- Raise all failures/doubts related to the execution of test cases in the clarification portal and closing the same as per the SLAs

Basic qualifications

- Bachelor's degree
- Knowledge of QA methodology and tools

Preferred qualifications

- Experience with testing consumer devices

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.