Regional Experience Specialist (6 Month Fixed Term)

Employment Type

Closing Date

Job Title

Job Summary

Job Description

Who We Are

At Telstra, our purpose is to build a connected future so everyone can thrive. We support customers, businesses and communities across Australia and are committed to delivering positive outcomes through technology, innovation and meaningful community engagement. Join a team that values collaboration, flexibility and making a genuine difference in the communities we serve.

Focus of the Role

We're looking for a Project Coordinator - Regional Engagement to join our team on a 6 Month Fixed Term Contract supporting Western Victoria based in our Bendigo Office.

In this role, you'll work alongside regional leaders, community partners and key stakeholders to coordinate projects, support customer advocacy initiatives and deliver engagement activities that strengthen Telstra's presence across the region.

You'll play an important role in supporting regional priorities, facilitating stakeholder relationships and helping deliver positive outcomes for customers, communities and the business.

What We Offer

• Performance-related pay
• Access to thousands of learning programs so you can level-up
• Global presence across 22 countries; opportunities to work where we do business
• Purchased annual leave scheme
• Additional Telstra day off
• Additional 30% off Telstra products and services
• Toolkit provided (laptop + mobile phone + plan paid for)

What You'll Do

• Coordinate regional projects, operational priorities and engagement activities across Western Victoria.
• Support customer advocacy and stakeholder engagement activities, helping manage enquiries, community issues and customer escalations.
• Coordinate executive visits, leadership forums, meetings, community events and regional engagement programs.
• Prepare business communications, reports, briefing papers and presentations that support decision-making and project delivery.
• Build and maintain productive relationships with local government, community organisations, business groups, industry associations and regional stakeholders.
• Support governance, reporting and continuous improvement activities that enhance operational efficiency and team effectiveness.

About You

You'll be an organised and proactive professional who enjoys supporting projects, engaging with stakeholders and delivering high-quality outcomes in a fast-paced environment.

You'll bring:

• Experience supporting projects, stakeholder engagement activities, business operations or community initiatives.
• Strong communication and interpersonal skills with the ability to build and maintain relationships with internal and external stakeholders.
• Excellent organisational skills and the ability to manage competing priorities.
• Strong problem-solving skills and attention to detail.
• Experience using Microsoft 365 applications and digital collaboration tools.
• A collaborative, customer-focused mindset and a genuine passion for supporting regional communities.

Please attach your resume when applying to allow for a thorough review of your qualifications and experience.

We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.

As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. 

As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process. Adjustment requests and accessibility support can be arranged using the contact details below.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on DisabilityandAccessibility@team.telstra.com or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment