Level

Amazon

Reliability Maintenance Engineering Technician

AI in this role

Maintain, troubleshoot, and repair distribution warehouse equipment and automated packaging systems ensuring safety and operational efficiency.

maintenancetroubleshootingfault-diagnosishealth-and-safety
The Reliability Maintenance Engineering (RME) team at Amazon is fundamental to our operations – they’re the ones keeping vital machinery running at all times. As an RME Technician, you’ll maintain a wide range of equipment and workspaces while upholding Health and Safety best practices. You'll help to keep your colleagues safe and prevent machine downtime. Our RME Technicians boost the availability and quality of our equipment and work to enhance the operational environment too.



Key job responsibilities
- Proactive and preventative maintenance tasks on a wide range of site equipment
- Carry out reactive repairs and fault diagnosis in a live distribution warehouse
- Use the latest tools to maximise equipment effectiveness
- Uphold all health and safety policies and practices
- Support the development and progression of on-site apprentices
- Work on continuous improvement projects and roll out best practices across a range of EU sites



A day in the life
Our RME Technicians are based on-site, so they can respond quickly to any machinery issues. You’ll carry out a range of planned preventative maintenance to our sites’ equipment to make sure it’s working safely. You’ll respond promptly to breakdowns, investigation, finding, and implementing solutions as quickly as possible. You’ll also make suggestions for long-term improvements.

Working alongside senior colleagues, you’ll undertake day-to-day maintenance tasks and will liaise with contractors if you need external expertise. You’ll work on a range of shifts to make sure our sites are supported around the clock – allowing Amazon delivery at speed.

About the team
Our Reliability Maintenance Engineering or RME team keep our equipment performing at its best. We're a technically minded team, made up of excellent team players and guided by experienced leaders. We work together to maintain, troubleshoot and repair equipment across our global network of fulfilment centres. Some of our people are leaders, who oversee the team as they work on exciting technology – some of which only exists at Amazon.

From installing automated packaging systems to overseeing the general maintenance of a site to repairing key distribution equipment, our team handles most aspects of Amazon’s technical side. This includes keeping buildings legally compliant, so everyone is safe, and our sites are operating at maximum efficiency. There are lots of opportunities for progression, both within the RME team and more widely across Amazon.

Everything we do focuses on reducing downtime in Amazon’s crucial operations sites, so customers get their orders on time. We often work during early or late hours to carry out maintenance with minimal disruption, including night shifts. If we spot a better way to do something, we have the skills and the opportunity to develop and introduce completely new processes or cutting-edge tech like Amazon Robotics and our Complex Item Sorter.

Basic qualifications

- completed a 4-year UK certified apprenticeship, or NVQ Level 3/ SVQ Level 3/ IVQ Level 3/ City & Guilds Level 3/EAL Level 3 all specialized in Mechanical, Electrical or Mechatronics
- Relevant experience as a qualified engineer
- Relevant experience working in mechanical and/or electrical maintenance
- Advanced proficiency in the local language verbally and in writing

Preferred qualifications

- Experience in condition-based monitoring
- Experience working with print and apply machines
- Experience in fault-finding and maintaining conveyor or automation systems

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we score this

Reliability Maintenance Engineering Technician at Amazon scores 0 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

Classification

AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.

  1. AI Level 480 to 100
  2. AI Level 360 to 79
  3. AI Level 240 to 59
  4. AI Level 10 to 39

Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

MaintenanceTroubleshootingFault DiagnosisHealth And Safety

Questions you could be asked

  1. Tell me about a project where maintenance was part of your work. What did you do?
  2. Tell me about a project where troubleshooting was part of your work. What did you do?
  3. Tell me about a project where fault diagnosis was part of your work. What did you do?
  4. Tell me about a project where health and safety was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Maintenance, Troubleshooting, Fault Diagnosis, and Health And Safety. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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