Sales Development Representative

Meet the Team

Join a dynamic and collaborative sales team dedicated to driving new business opportunities and fostering strong, lasting customer relationships. You will collaborate with passionate professionals who are technology experts and committed to delivering exceptional customer success.

Your Impact

You will play a vital role in expanding Cisco’s customer base by developing a strong pipeline of qualified leads within your assigned territory. Your engagement with potential customers and partners through multiple virtual channels will help identify and qualify opportunities, directly supporting the account team’s success and contributing to Cisco’s overall growth.

You will plan and execute inbound and outbound prospecting campaigns across your territory using various channels such as phone, email, and social media to build a strong pipeline of qualified leads. By analyzing prospect industries, company size, products, and needs, you will effectively qualify leads and conduct initial outreach using established scripts to introduce Cisco’s products and services. You will implement targeted outreach strategies, maintain a pipeline within specific customer segments, and accurately document information in the CRM system to provide actionable insights. Additionally, you will perform needs assessments to align Cisco solutions with customer objectives, ensure smooth handoff of qualified leads to account teams, and follow up to build trust. Leveraging CRM data and collaborating with peers, you will optimize lead prioritization and refine lead generation strategies while adhering to escalation frameworks to maximize efficiency.

Minimum Qualifications

• Bachelor’s degree plus 2 years of related experience, or Master’s degree with no required experience
• 4+ years of related experience in a support role
• Proficiency in English
• Experience in the technology or telecommunications industry

Preferred Qualifications

• Experience with CRM systems such as Salesforce or similar platforms
• Strong communication and interpersonal skills
• Self-motivated with a results-driven mindset
• Ability to work collaboratively in a team environment

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.