Sales Development Representative

AI in this role

Drive sales development and generate qualified enterprise opportunities for an AI platform.

ai-agentssales-developmentlead-generationb2b-prospectingoutbound-salessaas-sales

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company. About the Role: As a Sales Development Representative at Glean, you'll partner closely with our Account Executives to find and engage new prospects that would be a great fit for Glean. Your goal will be to generate qualified sales opportunities that will contribute to the company’s revenue growth. We'll provide you with the tools, training, mentorship, and leadership needed to engage effectively with prospective clients, uncover their unique challenges, and convey how Glean can help solve them. Join us in our mission to bring people the knowledge they need to make a difference in the world, and be at the forefront of transforming the way businesses operate. You will:

Generate new business pipeline primarily through prospecting outbound opportunities
Partner with Account Executives to identify and source net new pipeline and assist by researching lines of business and personas
Identify key decision makers within new large enterprise and strategic accounts
Gain interest from prospective customers through channels such as outbound cold calling and emails to break into net new logos in assigned territory
Run your own qualification calls with potential clients, helping to guide them through the first part of the evaluation process
Demonstrate attentive listening skills when understanding customer requirements and articulate how Glean can meet those needs better than other solutions
Consistently meet established quota targets that will contribute to the company’s revenue growth
Work with the Marketing team to provide feedback on MQLs and campaigns
Represent Glean at strategic marketing events and trade shows
Develop critical sales skills, such as leading effective discovery calls, cold calling, objection handling, articulating and selling value, prioritization and time management, and more

About you:

Bachelor’s degree from a four-year university
Team-centric mindset and demonstrated ability to work well in a collaborative environment
Excellent time management skills and ability to juggle multiple priorities
Strong communication skills and ability to identify potential customer opportunities
A love for making an impact and working with a team to hit key goals and metrics
Passion and curiosity around technology with an excitement to comprehend and articulate value points to customers
The desire to work in a fast-paced, “do what it takes” startup culture!
Preferred Experience:
- Sales experience is a plus, passion for sales is a must!
- Startup and SaaS experience is a plus
- Experience in engaging with customers and ability to resolve challenges effectively
- Proven track record of success in a performance-driven role focused on exceeding specific metrics (i.e. carrying a quota)
- Proficiency with Salesforce and other sales enablement tools (i.e. Outreach, Sales Navigator)

Location:

This role is hybrid (4 days a week in our Nashville office)

Compensation & Benefits: The standard OTE range for this position is $70,000 - $90,000 annually. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits. We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals. When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events, and provide healthy lunches daily to keep you fueled and focused. We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race. #LI-HYBRID AI-First Mindset at Glean: At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required. Global Data Privacy Notice for Job Candidates and Applicants: Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required. US applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement.
By clicking “Submit Application,” I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement, and I agree to the terms.

How we rate this

Sales Development Representative at Glean Work rates 60 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Sales Development Representative is an open job at Glean Work.
Level rates this role AI Level 3 of 4: Works on AI.
The listed salary is $70k-$90k a year.
The role is based in Nashville, TN.
The job was posted on October 5, 2026.
Seniority: junior.
Applications are handled by Glean Work. Apply on Glean Work

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

AI AgentsSales DevelopmentLead GenerationB2b ProspectingOutbound SalesSaas Sales

Questions you could be asked

How do you decide when an AI agent can act on its own versus asking for approval first?
Tell me about a project where sales development was part of your work. What did you do?
Tell me about a project where lead generation was part of your work. What did you do?
Tell me about a project where b2b prospecting was part of your work. What did you do?
Tell me about a project where outbound sales was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: AI Agents, Sales Development, Lead Generation, B2b Prospecting, and Outbound Sales. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project — this role expects it to be a running habit.

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