Sales & Retention Specialist

Sales & Retention Specialist at Jobgether scores 45 out of 100 on AI centrality, which makes it a Level 2 role on this board.

Remote (Ireland)midFull-time

AI in this role

Manage customer onboarding, retention, and churn while using AI-assisted tools to streamline case analysis and reporting.

ai-tools

salesretentioncustomer-servicedata-analysis

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sales & Retention Specialist based in Ireland.

As a Sales & Retention Specialist, you’ll own key stages of the customer journey for premium programs, from onboarding through retention and potential churn.
You’ll combine customer advocacy, commercial judgement, sales expertise, and data-driven experimentation to protect revenue and improve customer outcomes.
The role involves personally handling high-value and complex retention conversations while shaping the standards and processes used across the wider team.
You’ll also manage external sales and appointment-setting partners, ensuring their performance meets clearly defined commercial targets.
Using AI-assisted tools, you’ll streamline case analysis, reporting, and documentation so you can focus on high-impact conversations and decisions.
You’ll work closely with Product, Marketing, Technology, Community, and Customer Experience teams to identify root causes and improve the customer journey.
This is a high-ownership role for someone who wants to directly influence measurable retention, conversion, customer experience, and revenue outcomes.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

SalesRetentionCustomer ServiceData AnalysisAI Tools

Questions you could be asked

Tell me about a project where sales was part of your work. What did you do?
Tell me about a project where retention was part of your work. What did you do?
Tell me about a project where customer service was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?
Walk me through how you've used AI Tools in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Sales, Retention, Customer Service, Data Analysis, and AI Tools. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
Put the AI tool in a bullet point about what you did, not just in a skills list — this role treats it as a required part of the job.

Want your resume actually rewritten for this job?

The free preview above is everything we have today. A full resume rewrite is not live yet and has no price set. Join the waitlist and we will email you if we open it.