Senior Customer Success Manager - East

Senior Customer Success Manager - East at Jobgether scores 0 out of 100 on AI centrality, which makes it a Level 1 role on this board.

Remote (US)seniorFull-time

AI in this role

Manage enterprise customer relationships and drive strategic adoption of an automation platform.

customer-successaccount-managemententerprise-sales

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Customer Success Manager - East based in United States.

This senior customer success role is focused on driving strategic outcomes across a portfolio of enterprise technology accounts. You will guide customers from onboarding and adoption through expansion and renewal, helping them maximize the value of an automation platform. You’ll build trusted relationships with executive stakeholders, identify new automation opportunities, and develop success plans aligned with customer priorities. Working closely with Sales, Customer Success Engineering, Product, Professional Services, and leadership teams, you’ll coordinate resources to deliver measurable outcomes. The role also offers the opportunity to expand automation into functions beyond security, including IT, HR, Engineering, and Operations. As a trusted advisor, you’ll influence product direction through customer feedback while building long-term advocacy and partnerships.

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A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Customer SuccessAccount ManagementEnterprise Sales

Questions you could be asked

Tell me about a project where customer success was part of your work. What did you do?
Tell me about a project where account management was part of your work. What did you do?
Tell me about a project where enterprise sales was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Customer Success, Account Management, and Enterprise Sales. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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