Senior Delivery Lead

Job Description

What's the opportunity?

At RBC Borealis, You will lead the strategy, roadmap, and execution of agentic AI initiatives, defining how AI agents can independently act to accomplish tasks, manage workflows, and deliver measurable business outcomes. This is a, hands-on, high-ownership role sitting at the intersection of applied AI, engineering, and product strategy.

Your responsibilities include:

• Evaluating processes and resources to identify potential limitations in product. Modifying designs to maximize client adoption and product quality.

• Gathering internal and external feedback to identify potential new products or improvements to existing products.

• Using tools to develop needs for new products or for revisions to existing products. Tracking the status of projects from inception to release.

• Generating processes and plans to measure product quality and evaluating results to identify deficiencies. Adjusting to client’s and business needs and requirements as needed.

You're our ideal candidate if you have:

Required Skills:

• Technical AI Fluency: Deep understanding of LLMs, agent-based architectures

• Program Management Expertise: 4–7+ years of technical Program/Product management, with experience in high-growth startups, SaaS, or complex enterprise environments.

• Systems Thinking: Ability to understand how AI agents interact with existing APIs, internal data sources, and other agents.

• Data-Driven Decision Making: Proficiency in SQL and data analytics to validate hypotheses and evaluate agent effectiveness.

• Problem Solving & Ambiguity Management: Ability to thrive in fast-paced environments where products are defined in real time

Nice-to-Have/Preferred Qualifications

• Hands-on experience with AI agent frameworks (e.g., LangChain, Dify.ai, or CrewAI).

• Background in cybersecurity, identity management (IAM), or fintech.

• "Zero-to-One" product experience (launching a new product from concept to GA). 

What's in it for you?

• Become part of a team that thinks progressively and works collaboratively. We care about seeing each other reach full potential;

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock options where applicable;

• Leaders who support your development through coaching and managing opportunities;

• Ability to make a difference and lasting impact from a local-to-global scale.

About RBC Borealis

RBC Borealis is the driving force behind Royal Bank of Canada’s AI and data innovation. As part of Canada’s largest financial institution, we bring together a team of architects, engineers, scientists, and product experts on a mission to revolutionize finance through world-class research, solutions, and a resilient data platform. With locations across Toronto, Waterloo, Montreal, Calgary, and Vancouver, we’re at the forefront of AI research and platform development. With a focus on cutting-edge research in areas like time series forecasting, causal machine learning, and responsible AI, we are seamlessly integrating AI research and data engineering, to solve critical challenges in the financial industry. We are building intelligent, and scalable, data-driven solutions that will help communities thrive and drive innovation for our customers across the bank.

Inclusion and Equal Opportunity Employment

RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.

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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.