Senior Engineering Manager, Agents Platform
AI in this role
Lead the Agents Platform engineering team in building reliable infrastructure supporting AI models and voice types for a video platform.
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
About the role
Lead the delivery of complex engineering projects focused on driving user acquisition, activation, and revenue growth. Break down initiatives into manageable stages with predictable timelines, making clear trade-offs between speed, experimentation, and long-term scalability. Partner closely with product and data to prioritize high-impact work and maximize business outcomes.
Understand engineering levelling and scale the team by identifying and filling skill gaps, particularly in areas like experimentation, performance, and conversion optimization. Collaborate with recruiting to attract and retain top talent aligned with Growth’s fast-paced, outcome-driven environment.
Monitor team performance proactively, ensuring strong execution and continuous improvement. Support engineers in delivering measurable impact and developing their careers through ownership of key growth metrics.
Navigate difficult conversations with clarity and empathy, especially when balancing business urgency with technical quality. Foster a collaborative, high-velocity team culture aligned with company goals.
Team you would be leading – Agents Platform
The Agents Platform team is responsible for building a highly reliable platform that has consistent uptime, low latency, and extensive support for model types and voice types. This team will own and build the repeatable platform layer that other teams can build their products on top of.
This work will be done in close collaboration with R&D to productionise their work and in close collaboration with the wider Product org cover their immediate needs.
What we're looking for:
Proven experience leading multiple engineering teams delivering high-impact, user-facing projects, ideally 4+ years
Strong ability to operate in fast-paced, experiment-driven environments with clear business metrics
Experience scaling teams and aligning them to product and revenue goals
Proven ability to track performance and help team members improve output and impact
Excellent communication skills, especially in cross-functional environments (product, data, design)
Relevant engineering background building scalable SaaS products
Experience with growth, experimentation, or conversion optimization is a strong plus
Why join us?
We’re living the golden age of AI. The next decade will yield the next iconic companies, and we dare to say we have what it takes to become one. Here’s why,
Our culture
At Synthesia we’re passionate about building, not talking, planning or politicising. We strive to hire the smartest, kindest and most unrelenting people and let them do their best work without distractions. Our work principles serve as our charter for how we make decisions, give feedback and structure our work to empower everyone to go as fast as possible. You can find out more about these principles here.
Serving 50,000+ customers (and 80% of the Fortune 500)
We’re trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more. Read stories from happy customers and what 1,200+ people say on G2.
Proprietary AI technology
Since 2017, we’ve been pioneering advancements in Generative AI. Our AI technology is built in-house, by a team of world-class AI researchers and engineers. Learn more about our AI Research Lab and the team behind.
AI Safety, Ethics and Security
AI safety, ethics, and security are fundamental to our mission. While the full scope of Artificial Intelligence's impact on our society is still unfolding, our position is clear: People first. Always. Learn more about our commitments to AI Ethics, Safety & Security.
The hiring process:
Interview loop with various Senior stakeholders across Engineering. This will consist of 5 separate calls covering:
People Management/Talent System
Technical Leadership
Program Management
Cross-Functional Strategy
Leadership
The process does not need to take long - we can be done in 2-3 weeks.
Other important info:
Our preference is for this role to based either in-office or remote in the following locations: UK, Germany, Switzerland or Ireland.
We may also be able to support remote workers in other locations across Europe subject to compliance and right to work checks.The salary starts at EUR/GBP/CHF 180,000 base + stock option plan.
This is full-time employment only - no contractors possible - usually through OysterHR.
Everyone at Synthesia gets 25 days of leave + local holidays (no extra paid or unpaid leave possible).
How we rate this
Senior Engineering Manager, Agents Platform at Synthesia rates 85 out of 100 for how much of the daily work is AI. That makes it Builds AI (AI Level 4 of 4). The level is about AI in the job, not seniority.
Builds AI. The job is building AI systems.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Questions you could be asked
- How do you think about the risk of an AI system in this kind of role failing silently?
- Tell me about a research question you investigated. What did you find?
- Tell me about a project where engineering management was part of your work. What did you do?
- Tell me about a project where platform engineering was part of your work. What did you do?
- Tell me about a project where distributed systems was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: AI Safety, AI Research, Engineering Management, Platform Engineering, and Distributed Systems. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
- Lead with what you built, trained or shipped — this role is judged on the AI system itself, not the tools around it.
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