Senior Executive - Operations - Freight Forwarding

Ocean Import Operations

• Manage end-to-end operational execution of FCL/LCL ocean import shipments from pre-arrival through customs clearance, delivery, and shipment closure.
• Coordinate import shipment activities with shipping lines, NVOCCs, CFS/ICDs, transporters, customs brokers, overseas offices, agents, and internal stakeholders.
• Monitor vessel schedules, ETA changes, vessel arrivals, berthing, discharge, and cargo availability.
• Ensure timely receipt and processing of pre-alerts, arrival notices, shipping documents, and other import documentation.
• Track shipment milestones including vessel arrival, discharge, cargo availability, customs clearance, delivery order, transportation, and final delivery.
• Ensure timely action on shipment milestones, cut-offs, free time, and delivery timelines.
• Maintain accurate and timely shipment updates in the operating system.

Documentation & Customs Coordination

• Review and process import documentation including Bill of Lading, commercial invoice, packing list, certificates, arrival documents, and other shipment-related documents.
• Verify HBL/MBL details and coordinate amendments or corrections with customers, agents, shipping lines, and overseas offices.
• Coordinate with Customs/CHA teams for customs clearance and resolution of documentation or clearance-related issues.
• Coordinate issuance and processing of Delivery Orders and ensure documentation is completed within defined timelines.
• Ensure compliance with applicable customs, port, shipping line, and company requirements.
• Maintain complete and accurate shipment records for operational and audit requirements.

Shipping Line & Vendor Coordination

• Coordinate with shipping lines/NVOCCs for arrival notices, vessel updates, discharge status, Delivery Orders, container release, and other import requirements.
• Coordinate with