AmazonPosted 1w ago
Senior Maintenance Manager at Amazon scores 0 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.
AI in this role
Lead a large site-based maintenance team to maximize equipment uptime and execute reliability plans at Amazon fulfillment centers.
Amazon is a Fortune 500 company based in Seattle, Washington, and the global leader in e-commerce. Since our start in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Our focus on the customer and innovation drives the growth of Amazon, offering our customers more types of products, more conveniently, and at even lower prices. We are seeking a dynamic, organized self-starter to be the Sr. Maintenance Manager (Sr. MM) and lead our site-based maintenance team. The team is comprised of a Maintenance Manager, Area Maintenance Managers and maintenance technicians reporting to the Regional Maintenance Manager. The primary responsibilities are to lead a large maintenance team that maximizes equipment uptime, executes equipment maintenance and projects in a fast-paced, dynamic work environment.
The successful candidate will be a highly experienced subject matter expert in Maintenance, workplace safety, and data driven management and leadership. A background in material handling equipment systems/applications, packaging automation, distribution processes and storage systems is a plus. The candidate must be a self-starter, possessing the ability to manage multiple complex projects and tasks simultaneously as well as be able to influence, and develop relationships at all organization levels. The candidate must be capable of overseeing the maintenance acceptance of part of commissioning large-scale, complex projects. Moreover, this individual will need to be adept at providing technical leadership and mentoring to a Maintenance team of at least of 80 people.
Key Responsibilities include:
- Provide leadership, mentor and manage site-based Maintenance Managers and Area Maintenance Manager in Amazon’s North American Fulfillment Network.
- Develop Maintenance Department business plans and provide guidance and direction for the successful implementation of those plans.
- Develop and implement Reliability plans that support increasing the Uptime of the facility
Drive maintenance Best Practices: Innovate, document, improve work methods, standardize, provide a safe work environment and require safe work practices, train, commission equipment, collect, measure, and analyze key performance indicators to improve processes and improve Amazon customers experience.
- Offer guidance to senior leadership on maintenance and equipment end of life (EOL) issues using ROI, and other analytical techniques.
- Provide oversight for budget development and execution, and capital planning.
- Help manage vendor support and equipment relationships and leverage Amazon’s network size to maximize economies of scale.
- Provide monitoring, auditing and enforcement of maintenance execution, safe work practices, and institute and audit training drills across the network.
- Leverage the entire maintenance team for the benefit of the North American network.
- Develop and manage budget and contract documents including RFPs, change order controls, purchase orders, and invoicing.
- Provide Fulfillment Center General Managers with visibility over the Conduct of Maintenance in their fulfillment centers.
- Recruit, interview, and hire bar raising talent in the Maintenance Managers and Maintenance Area Manager roles.
- Help create a world-class Maintenance organization.
Basic qualifications
- 10+ years of managing large complex facilities organizations experience
- 7+ years of senior management and leadership responsibilities experience
- Bachelor's degree
- Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering, or 2+ years of Amazon RME (BB/3P) Full Time Exempt experience
- - 10+ years of managing large complex facilities organizations experience
- - 7+ years of senior management and leadership responsibilities experience
- - BS in Industrial or Mechanical Engineering or related discipline or BS/BA with 4+ years experience in maintenance or 2+ years Amazon experience.
- - Previous corporate and/or regional Maintenance roles leading 80 or more employees including salaried employees.
- - Experience leading change and maintenance teams in multiple site environments.
- - 7+ years’ experience managing employees and their performance.
Preferred qualifications
- - Strong communication, teambuilding, and influencing skills.
- - Thrives in a fast-paced, dynamic environment, with high expectations.
- - Thinks big! Proficient data analyst and new processes developer/adapter.
- - Self-starter. Strong evidence of driving goals with minimal day-to-day supervision.
- - Experienced in material handling equipment and large, complex integrated systems maintenance with strong statistical analysis skills.
- - Strong knowledge and experience with the major MHE integrators.
- - Exposure to Lean Concepts, TOC, layout design, cost/benefit analysis, labor productivity analysis (time studies, standardized work), safety/ergonomic/human factors.
- - Strong working knowledge of MS Excel, AutoCAD, MS Project, and SQL.
- - MBA or other Master’s degree and/or Six Sigma Black Belt Certification a plus.
- - Professional Engineering registration a plus.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CO, AURORA - 145,500.00 - 196,800.00 USD annually
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Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where leadership was part of your work. What did you do?
- Tell me about a project where maintenance management was part of your work. What did you do?
- Tell me about a project where safety was part of your work. What did you do?
- Tell me about a project where operations was part of your work. What did you do?
- Tell me about a project where data driven management was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Leadership, Maintenance Management, Safety, Operations, and Data Driven Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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