Level

JobgetherPosted 1d ago

Senior Manager, Customer Expansion

Senior Manager, Customer Expansion at Jobgether scores 0 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

Remote (US)seniorFull-time

AI in this role

Build and lead a scalable customer expansion motion across an established customer base through frontline managers.

salesforcecrm
commercial-leadershipsales-managementcustomer-expansionrevenue-operations

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Customer Expansion based in United States.

The Senior Manager, Customer Expansion will build and lead a scalable expansion motion across an established customer base. This role combines strategic commercial leadership with hands-on organizational building and people management. You will develop repeatable playbooks that turn customer engagement into product adoption, revenue growth, and retention. The role leads through frontline managers across BDR and Sales & Training Specialist functions while establishing clear operating rhythms and performance metrics. You will work closely with Account Management, Sales, Training, Marketing, Product, and Revenue Operations to remove friction and scale successful customer-growth initiatives. This is an opportunity to build a new commercial capability in a high-growth, evolving environment where strong execution and leadership are highly valued.

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Skills and AI tools this role asks for

Commercial LeadershipSales ManagementCustomer ExpansionRevenue OperationsSalesforceCrm

Questions you could be asked

  1. Tell me about a project where commercial leadership was part of your work. What did you do?
  2. Tell me about a project where sales management was part of your work. What did you do?
  3. Tell me about a project where customer expansion was part of your work. What did you do?
  4. Tell me about a project where revenue operations was part of your work. What did you do?
  5. Walk me through how you've used Salesforce in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Commercial Leadership, Sales Management, Customer Expansion, Revenue Operations, and Salesforce. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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