Senior Product Manager Activation & Fulfillment (Mashreq Bank Pakistan Limited)
AI in this role
ob Purpose:
Manage activation workflow post account creation.
Coordinating with stakeholders such as Compliance & Operations to reduce backlog and reduce TAT
Improve the customer experience in account opening and activation
Key Result Areas:
Own the end to end downstream onboarding journey including account fulfillment, activation and funding
Partner with stakeholders including operations, compliance etc. to drive operational efficiencies, reducing activation TAT etc.
Drive customer communications with omni-channel approach to reach customers for additional for customer dependencies (pending docs, info.)
Manage the stationery inventory and closely track the activation rates, STP%, activation backlog etc.
Work with Operations / compliance to process case and reduce backlogs
Engage and influence senior management and major stakeholders for buy-in and support on key initiatives
Knowledge, Skills & Experience:
Degree in Marketing or related field with 8+ years experience
Experience in in banking / financial industry with focus on customer acquisition, strategy, design, implementation etc.
How we rate this
Senior Product Manager Activation & Fulfillment (Mashreq Bank Pakistan Limited) at Mashreq rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
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