Level

Qonto

Senior Product Manager - KYCB

AI in this role

Lead product management for KYCB compliance engines, designing AI-driven decisioning workflows and automated verification processes.

ai-agentsproduct-managementkycamlcompliancefraud-detection

Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here).

Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started.

Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.

AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.

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➡️ Mission

Join us as a Product Manager for KYCB and help build one of the most sophisticated compliance engines in Europe. You'll own how Qonto verifies who its 600,000+ customers are — from their first sign-up to their next periodic review — under the guidance of Quentin, our Director of Product for Customer Lifecycle.

 

➡️ What you'll do

  • Own entry-into-relationship checks: You'll shape the identity, fraud, and sanctions rules that decide who becomes a Qonto customer, across countries and business types.

  • Design agentic compliance workflows: You'll build AI-driven decisioning that automates routine checks end-to-end, reserving human judgment for the cases that truly need it.

  • Simplify periodic reviews: You'll rethink how we re-verify high-risk customers over time, cutting friction without cutting rigor.

  • Modernize the onboarding stack: You'll help migrate hundreds of Ops reviewers off a legacy tool onto a new, purpose-built workflow platform.

  • Partner daily with Ops: You'll ship changes that directly shape the daily work of a large, global operations team.

 

➡️ What we're looking for

  • Compliance or risk product experience: You've shipped products in KYC, AML, fraud, or another regulated domain.

  • Complex rules, made simple: You know how to translate dense regulatory logic into clear, buildable workflows.

  • Ops-first mindset: You've partnered closely with operations teams and design for the people who use your tools every day.

  • AI-native workflow: You use AI to build faster, and you're excited to design agentic workflows that automate real decisions.

  • Fluent in English: You communicate comfortably in English.

 

➡️ What we can offer you

  • A domain mid-transformation: You'll join KYCB as it shifts from manual checks to agentic automation.

  • High-stakes impact: Your work will touch every Qonto customer, at every stage of their relationship with us.

  • A growing scope: As Qonto opens new markets and legal forms, your remit will keep expanding.

  • Direct access to leadership: You'll work closely with Quentin and the wider Customer Lifecycle product team on how Qonto builds trust at scale.

 

➡️ Your future manager

You'll report to Quentin, Director of Product for Customer Lifecycle. Quentin started his career as a consultant in Paris before spending four years building products for a challenger bank in Kuala Lumpur, and he's been shaping Qonto's product org since 2021.

At Qonto, we understand that true diversity isn’t just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick — who knows? You may have the missing piece of the puzzle we’ve been searching for all along.

 

By applying, you agree that Qonto processes your personal data to assess your application. Your data is kept for up to 2 years in our candidate pool. Read our Privacy Notice for full details.

 

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On average, our hiring process lasts 20 working days. More information on our candidate journey here

 

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🔒 Your security matters to us

Recruitment scams are on the rise. Keep in mind, we will never work with third-party platforms or agencies that request payment from candidates.

If you receive a suspicious message claiming to be from Qonto, please report it right away (support@qonto.com)

How we rate this

Senior Product Manager - KYCB at Qonto rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

AI AgentsProduct ManagementKycAmlComplianceFraud Detection

Questions you could be asked

  1. How do you decide when an AI agent can act on its own versus asking for approval first?
  2. Tell me about a project where product management was part of your work. What did you do?
  3. Tell me about a project where kyc was part of your work. What did you do?
  4. Tell me about a project where aml was part of your work. What did you do?
  5. Tell me about a project where compliance was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: AI Agents, Product Management, Kyc, Aml, and Compliance. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
  • Show where AI is part of your daily process, not a one-off project — this role expects it to be a running habit.

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