Senior Relationship Manager, Commercial Financial Services

Job Description

What is the opportunity? 

Please note that this opportunity is to manage a portfolio concentrated in the Retail Goods & Services sector,

Your natural flair for sales and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice in an end-to-end industry, whose specialized approach aligns sales, products, risk policy, and market strategies to deliver solutions specific for individual needs. This is a senior role in which your highly developed experience with financial analysis, credit, and client acquisition takes centre stage. Your finely honed solution-development skills, combined with your innate salesmanship talent, portfolio management expertise, and knack for client service, sets the stage for success. 

What will you do? 

• Apply your past sales experience for prospecting, and lead generation, to new and existing clients 

• Demonstrate portfolio management and risk mitigation through the review of financial statements identifying trends, monitoring risk, and assessing for credit restructuring 

• Provide an exceptional client experience by delivering superior business and financial advice 

• Leverage the expertise of RBC by identifying referral opportunities, making introductions together with appropriate referrals to RBC partners 

• Collaborate and coordinate with the various teams to develop and execute a client contact strategy 

• Champion digital enablement by becoming an advocate of the RBC mobile application, promoting regular usage through educating and guiding clients on how to use it 

What do you need to succeed? 

Must-have 

• Minimum 3-5 years commercial banking experience 

• Proven track record in sales and business development and exceptional client relationship management 

• Credit skills including assessment of risk and financial analysis, credit structuring/solutions and presenting the deal 

• Expertise in a Retail Goods & Services sector

• Experience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications ) 
• Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice-to-have 

• Strong communication and presentation skills 

• Deep products and services knowledge dependent on industry specialization 

• New client acquisition skills (i.e., pitching the value proposition, lead generation, initial customer contact and cold calling, asking for referrals) 

• University degree, ideally in commerce, business administration, or related experience 

What’s in it for you? 

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. 

• World-class sales and senior leadership training with countless development opportunities 

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable 

• A focus on work-life balance 

• A unique opportunity for personal and professional growth 

• Work in a dynamic, collaborative, progressive, and high-performing team 

Job Skills

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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.