Senior Research Science Manager, Last Mile Science and Analytics

Amazon is hiring a Senior Research Science Manager, Last Mile Science and Analytics in Bengaluru, India. Level rates it ; you can apply on Level.

AI in this role

tensorflowscikit-learn

ai-agentscomputer-vision

Have you ever wondered how that Amazon box with the smile arrives so quickly, where it came from, and how much it cost Amazon to deliver? The WW Amazon Logistics, Business Analytics team manages the delivery of tens of millions of products every week to Amazon's customers, achieving on-time delivery in a cost-effective manner.

We are seeking an enthusiastic, customer-obsessed Research Science Manager(RSM) with strong analytical skills to join our team. This role is crucial in optimizing Amazon's vast delivery network and will have significant impact on the customer experience, particularly in the final phase of delivery.

As a Research Science Manager, you will:

1. Address business challenges through building compelling cases and using data to influence change across the organization
2. Develop input and assumptions based on preexisting models to estimate costs and savings opportunities associated with varying levels of network growth and operations
3. Create metrics to measure business performance, identify root causes and trends, and prescribe action plans
4. Manage multiple high-impact projects simultaneously
5. Work with technology teams and product managers to develop new tools and systems supporting business growth
6. Communicate with and support various internal stakeholders and external audiences
7. Implement scheduling solutions, improve metrics, and develop scalable processes and tools

Looking for minds with:
Extensive experience in operations research and data-driven decision making
Strong analytical and problem-solving skills
Robust program management and research science skills
Ability to work with a team and make independent decisions in ambiguous environments
Customer-obsessed mindset with a focus on improving the Amazon delivery experience

This role offers the autonomy to think strategically and make data-driven decisions from day one. Join us in shaping the future of e-commerce delivery and addressing the core challenges in our world-class operations space!

Key job responsibilities
Key job responsibilities
1. Advanced Modeling and Algorithm Development:
Design and implement sophisticated machine learning models for logistics optimization
Develop complex time series forecasting algorithms for demand prediction and resource allocation

2. AI and Machine Learning Integration:
Architect and deploy AI-powered systems to enhance decision-making in logistics operations
Implement deep learning techniques for image recognition in package sorting and handling
Develop reinforcement learning algorithms for adaptive scheduling and resource management

3. Big Data Analytics and Processing:
Design and implement distributed computing solutions for processing massive logistics datasets
Utilize cloud computing platforms (e.g., AWS) for scalable data processing and analysis

4. AI-Driven Workflow Optimization:
Design and implement AI agents for autonomous decision-making in logistics processes
Create machine learning models for customer behavior analysis and personalized delivery options

5. Software Development and System Architecture:
Write efficient, scalable code in languages such as Python, Java, or C++
Develop and maintain complex software systems for logistics optimization
Stay at the forefront of AI and ML research
Publish research findings in top-tier conferences and journals

About the team
We are Amazon's Last Mile Science and Analytics team, dedicated to improving e-commerce delivery. We work to optimize our vast network, forecast demand using machine learning, and enhance route efficiency. Our efforts focus on developing innovative delivery methods, applying AI to solve complex problems, and conducting geospatial analysis. We create simulations to refine processes and plan capacity effectively. Operating globally, we strive to develop adaptable solutions for diverse markets. We aim to advance logistics science, continually improving speed, efficiency, and customer satisfaction, in support of Amazon's mission to be Earth's most customer-centric company.

Basic qualifications

- 10+ years of building machine learning models or developing algorithms for business application experience
- PhD in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field, or Master's degree and 10+ years of industry or academic research experience
- Knowledge of programming languages such as C/C++, Python, Java or Perl
- Experience in state-of-the-art deep learning models architecture design and deep learning training and optimization and model pruning

Preferred qualifications

- PhD in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field
- Knowledge of deep learning, machine learning and statistics
- 4+ years of scripting, programming, or security code review in a common language, such as Python, Java or C++ experience
- Knowledge of mathematical/statistical/physics fundamentals
- Experience in successful technology product work from ideation through launch
- Experience in patents or publications at top-tier peer-reviewed conferences or journals
- Experience in science or engineering team management
- Experience leading and managing a team (external or internal as required)
- Experience shaping business strategy for technical products or services for large enterprises or partners
- Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
- 5+ years of data science, business analytics, business intelligence, or similar experience in big data environments experience
- Experience with modeling tools such as R, scikit-learn, Spark MLLib, MxNet, Tensorflow, numpy, scipy etc.
- Experience with large scale distributed systems such as Hadoop, Spark etc.
- PhD or equivalent research experience, or PhD and 12+ years of applied research experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Senior Research Science Manager, Last Mile Science and Analytics at Amazon rates 89 out of 100 for how much of the daily work is AI. That makes it Builds AI (AI Level 4 of 4). The level is about AI in the job, not seniority.

Classification

Builds AI. The job is building AI systems.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Senior Research Science Manager, Last Mile Science and Analytics is an open job at Amazon.
Level rates this role AI Level 4 of 4: Builds AI.
The role is based in IN, KA, Bengaluru.
The job was posted on October 9, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

AI agentsComputer visionTensorFlowscikit-learn

Questions you could be asked

How do you decide when an AI agent can act on its own versus asking for approval first?
Walk me through a computer vision problem you solved, from raw data to a deployed model.
What are the limits of TensorFlow that you've run into, and how did you work around them?
What's a project where you used scikit-learn hands-on?
How would you decide a model or AI system is ready to ship?

Adapt your resume

List these exact terms on your resume: AI agents, Computer vision, TensorFlow, and scikit-learn. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Lead with what you built, trained or shipped. This role is judged on the AI system itself, not the tools around it.

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