SalesforceSenior Solution Engineer - Nonprofits
AI in this role
Drive technical sales and solution architecture for nonprofit organizations leveraging Salesforce AI and CRM platforms.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
SalesJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About Salesforce for Nonprofits
We're building an enterprise dedicated to delivering Salesforce's CRM and platform solutions to the nonprofit market. We're seeking candidates with intellectual curiosity and the ability to explain complex technology simply — helping mission-driven organizations achieve more through technology.
Required Experience
- B.S. in Computer Science, Software Engineering, MIS, or related field
- 3+ years of professional work experience, preferably in the nonprofit sector or software industry
- Experience working in a fast-paced, agile company environment
- Previous sales experience preferred
- Previous Salesforce Administrator experience preferred
A Typical Day in the Life of a Salesforce SE
- Discover and analyze customer goals, mapping them to the Salesforce solution portfolio
- Earn the "technical win" through compelling demos and presentations
- Respond to RFPs/RFIs/RFQs
- Research and develop technical Points of View aligned with industry knowledge
- Design innovative solutions on the Salesforce platform
- Present customized, story-driven demos tied to business value using AI tooling
- Build and maintain relationships with the sales team and account contacts
- Feed customer requirements back to product and engineering teams
- Participate in ongoing training and certifications
- Travel domestically up to 20%
Vital Skills
- Affinity for nonprofit and mission-driven organizations
- Ability to lead discussions with organizational leaders and individual contributors alike
- Comfort articulating technical value through discovery and demos
- Strong team-based problem solving, leadership, presentation, and collaboration skills
- Strong verbal, written, and interpersonal communication
- Effective time management and prioritization in a dynamic sales environment
- Technical expertise in CRM, AI, Analytics, BI, Digital Marketing, or Community Engagement
- AI awareness and usage for improving business processes
Desired Skills
- Background in nonprofit management/operations and/or Salesforce technology
- Ability to create and deliver customer-facing software demos
- Salesforce Administrator (201) and Nonprofit Cloud Consultant certifications
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $113,330 - $151,550 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $124,670 - $166,810 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.How we rate this
Senior Solution Engineer - Nonprofits at Salesforce rates 60 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Questions you could be asked
- How do you decide when an AI agent can act on its own versus asking for approval first?
- Tell me about a project where solution engineering was part of your work. What did you do?
- Tell me about a project where crm was part of your work. What did you do?
- Tell me about a project where nonprofit technology was part of your work. What did you do?
- Tell me about a project where pre sales was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: AI agents, Solution Engineering, Crm, Nonprofit Technology, and Pre Sales. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project — this role expects it to be a running habit.
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