Senior Technical Program Manager, Robotic Sortation Tech

AI in this role

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply advances in robotics and software to solve real-world challenges that will transform our customers’ experiences in ways we can’t even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and partnership you need to invent with us in ways that are rewarding, fulfilling and fun.

Amazon Robotics is seeking a talented and motivated Technical Program Manager (TPM) who will be part of the Sortation Vertical focused on next generation sortation products, as well as supporting the existing solutions in the field. The TPM will manage the full project lifecycle of innovative programs aimed at improving the efficiency and lowering the cost of Amazon’s Fulfillment Centers and Sortation Centers. This position is responsible for the planning and execution of NPI & Sustaining programs while serving as liaison between Systems Engineering, Deployment Engineering, Solutions, Manufacturing & Supply Chain, Product, & Customer Support.

If you are a Technical Project Manager, Technical Program Manager, or Engineer looking to grow your skills in project/program management, with strong problem-solving skills, excellent communication skills, an ability to influence business and technical leaders in a dynamic environment and the desire to be a contributor to Amazon's next generation fulfillment & logistics technology, we want to talk with you. Joining our team provides the unique challenge and opportunity to build systems that benefit millions of customers and support sellers spanning the globe.

The ideal candidate will draw upon exemplary program / project management, critical thinking, and problem solving skills, and a passion for creating reliable and maintainable systems. The candidate should be open to new challenges, strong at multi-tasking, innovative, creative, self-directed and a great team player. Candidate should drive continuous process improvement, and collaborate effectively with cross-functional operational and development teams to solve problems and implement new solutions.

Key job responsibilities
* Lead the effective and efficient delivery of complex sortation solutions, working across all engineering disciplines.
* Interact with key stakeholders to define and deliver against project goals, including both technical and operational deliverables
* Collaborate cross functionally for extensible solution development and integration. An ideal candidate has experience with complex system design, including experience integrating hardware and software deliverables
* Drive consensus on technical decisions and ensure the appropriate resources are employed to deliver high quality results
* Lead the development and decomposition of comprehensive functional requirements & specifications, partnering with Product Management and Systems Engineering.
* Identify, assess, track and mitigate issues and risks at the program level
* Create, maintain and disseminate project information to stakeholders
* Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities
* Develop and drive engineering project schedules
* Deliver programs across all engineering disciplines including Hardware, Software, Solutions, Regulatory Compliance, System QA, and Deployment.
* Partner with groups external to the Sortation Team to successfully deliver on project goals
* Triage, prioritize, and execute against incoming requests from the field or partner teams

A day in the life
Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

About the team
The AR Sortation Solutions Vertical is responsible for delivering and maintaining high performing package sortation solutions thoroughout the network. The team collaborates closely with our customers as well as with other verticals, core engineering and orgs, including Supply Chain, Manufacturing, Tech Ops, GSS, Manipulation, Mobility, Core Software, Deployment Engineering, World Wide Design Engineering (WWDE), Sort Tech, and Construction.

Basic qualifications

- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, North Reading - 148,700.00 - 201,200.00 USD annually
USA, MA, Westboro - 148,700.00 - 201,200.00 USD annually

How we rate this

Senior Technical Program Manager, Robotic Sortation Tech at Amazon rates 36 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.