Service Product Manager, Diagnostic X-ray (North America)

Philips is hiring a Service Product Manager, Diagnostic X-ray (North America) for a remote role open to applicants in United States. It pays $85k-$210k a year and Level rates it ; you can apply on Level.

AI in this role

Drive customer lifecycle value, installed base growth, and service revenue across the North American diagnostic X-ray portfolio.

product-managementlifecycle-managementinstalled-base-optimizationhealthcareradiology

Job Title

Service Product Manager, Diagnostic X-ray (North America)

Job Description

Service Product Manager, Diagnostic Xray (North America)

The Service Product Manager is responsible for driving customer lifecycle value (CLV), installed base (IB) growth, and service orders and revenue performance across the North American DXR portfolio. This strategic role leads initiatives focused on lifecycle optimization, service attachment, upgrade and modernization pathways, competitive conversion and win-back programs, and long-term installed base expansion.

Your role:

Service Growth & Lifecycle Strategy: Lead North America service growth initiatives across Installed Base (IB) and lifecycle optimization programs for the DXR portfolio. Develop and execute regional strategies to maximize lifecycle value creation. Drive service attachment strategies tied to Point-of-Sale (POS) transactions, including term attachment optimization.
Installed Base & Competitive Strategy: Manage business initiatives focused on leveraging service for growth. Identify opportunities to retain, upgrade, and expand the existing customer installed base while improving long-term service profitability.
Modality-Specific Growth Initiatives: Lead targeted growth programs related to DXR portfolio targets. Partner with sales, service, and marketing teams to align customer value messaging and commercial execution.
Cross-Functional Leadership: Collaborate with regional sales, service delivery, marketing, finance, and global business teams to execute strategic growth initiatives. Support business case development, pricing strategies, and market opportunity assessments. Track KPIs and business performance metrics to evaluate program effectiveness and optimize results.
Market & Customer Insights: Analyze market trends, competitive activity, and customer needs to identify new lifecycle and service growth opportunities. Serve as a subject matter expert on lifecycle management strategies and installed base optimization.

You're the right fit if:

You have at least 3+ years of industry experience, ideally in product management or marketing, healthcare, or MedTech products and solutions.
Familiarity with radiology and service structure for capital equipment is required.
Bachelor's degree in Business, Marketing, Engineering, Healthcare Administration, or a related field required.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
You have demonstrated broad knowledge of products and services within scope and excel at fostering collaboration across multifunctional teams.

How we work together:

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an field/home-based role. There is some travel, 10%.

About Philips:

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.

Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Learn more about our culture.

Philips Transparency Details:

The pay range for this position is $85,000-$210,000.

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information:

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position.

#LI-PH1

#LI-Remote

#precisiondiagnosis

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

How we rate this

Service Product Manager, Diagnostic X-ray (North America) at Philips rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Service Product Manager, Diagnostic X-ray (North America) is an open job at Philips.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is $85k-$210k a year.
The role is based in United States of America - Remote Based, United States and is marked remote.
The job was posted on October 9, 2026.
Seniority: senior.
Applications are handled by Philips. Apply on Philips

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Product ManagementLifecycle ManagementInstalled Base OptimizationHealthcareRadiology

Questions you could be asked

Tell me about a project where product management was part of your work. What did you do?
Tell me about a project where lifecycle management was part of your work. What did you do?
Tell me about a project where installed base optimization was part of your work. What did you do?
Tell me about a project where healthcare was part of your work. What did you do?
Tell me about a project where radiology was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Product Management, Lifecycle Management, Installed Base Optimization, Healthcare, and Radiology. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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