Service Sales Specialist

AI in this role

Drive service sales processes and generate profitable opportunities for motion service portfolios in the UAE.

service-salesaccount-managementinstalled-base-penetrationb2b-sales

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Sales Manager

Your role and responsibilities

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.

The work model for the role is: {onsite}

This role is contributing to the {Motion} in {UAE}.

You will be mainly accountable for:

Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
Generating service sales leads and develops new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
Acting as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).
Executing the agreed service sales plan using company sales tools, with clear priorities, opportunity actions and recovery plans for potential order shortfalls.
Promoting the full Motion Service portfolio, including motors and drives services, advanced services, long-term service agreements, energy-efficiency solutions, workshop services, connected services and digital offerings.
Qualifying enquiries, interpreting customer requirements, coordinating technical-commercial solution development and ensures timely submission of compliant, competitive offers.
Driving installed-base mapping for assigned accounts and ensure assets are correctly linked to customer sites and service opportunities.
Coordinating with field service, motors and drives workshops, sales support, product specialists and global teams to provide a seamless customer experience. As well as developing and growing service partners and authorized workshops in the assigned area through business reviews, capability plans and corrective actions.
Ensuring all sales activities comply with ABB policies, legal and ethical requirements, export controls, integrity standards and safety expectations.

Qualifications for the role

Bachelor's degree in electrical engineering or a related technical discipline.
Typically, 5+ years of relevant experience in industrial service sales, technical sales or business development.
Proven experience selling motors and/or drives services.
Experience developing industrial or government customers in the UAE and Iraq and building relationships across technical, operational, procurement and management stakeholders.
Experience in motor and drive service portfolio, service agreements, modernization, energy efficiency or digital service solutions is strongly preferred.
Ability to interpret technical specifications, shape solutions and manage multiple commercial opportunities.
Strong English communication, presentation, negotiation and stakeholder-management skills.
Development & Grow of Service partners for assigned area.

What's in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Join us. Be part of the team where progress happens, industries transform, and your work shapes the world.

Run What Runs the World.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

How we rate this

Service Sales Specialist at ABB rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Service SalesAccount ManagementInstalled Base PenetrationB2b Sales

Questions you could be asked

Tell me about a project where service sales was part of your work. What did you do?
Tell me about a project where account management was part of your work. What did you do?
Tell me about a project where installed base penetration was part of your work. What did you do?
Tell me about a project where b2b sales was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Service Sales, Account Management, Installed Base Penetration, and B2b Sales. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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