Level

ABB

Service Sales Support Specialist

AI in this role

Provide sales support, data reporting, and market research for the Electrification Service team at ABB.

salesforce
sales-supportdata-analysismarket-researchcustomer-segmentationpipeline-management

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Marketing & Sales Manager - Australia

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Location: Moorebank, Sydney NSW | Work model: Part-time, hybrid | Business area: Electrification Service 


Be part of a team that supports the future of electrification 

Join ABB’s Electrification Service team in Australia and help support the commercial engine behind our service growth. This part-time hybrid role is based at our Moorebank, Sydney office and is ideal for someone who enjoys combining sales support, data insights, customer intelligence and marketing activity to help a high-performing team make better commercial decisions. 


Your role and responsibilities 

  • Support Salesforce reporting, pipeline analysis, dashboards and sales insights for the Australian Electrification Service team. 
  • Assist with customer segmentation, account planning, sales process improvements and commercial transformation initiatives. 
  • Provide market research, customer intelligence and opportunity support to Business Development Managers and Service Sales teams. 
  • Develop and maintain sales and marketing content, including customer presentations, case studies and campaign support materials. 
  • Help coordinate knowledge sharing and best-practice collaboration between Australian and international Electrification Service teams. 
  • Support strategic projects including growth initiatives, market analysis and business planning activities. 

What you’ll bring 

  • Experience in sales support, commercial operations, marketing, business analysis, customer service or a related discipline. 
  • Confidence working with data, CRM systems and reporting tools; Salesforce experience would be highly regarded. 
  • Strong communication skills and the ability to work collaboratively with sales, service, marketing and leadership stakeholders. 
  • Good commercial awareness with an interest in customer segmentation, pipeline management, market research and sales performance. 
  • High attention to detail, strong organisation skills and the ability to manage multiple priorities in a part-time role. 
  • A proactive, curious and improvement-focused mindset. 

Why join ABB? 

At ABB, you will be part of a global technology leader focused on helping industries become more productive, sustainable and resilient. You’ll join a collaborative Australian team with strong local and international connections, flexible hybrid working arrangements and the opportunity to contribute to meaningful commercial transformation across Electrification Service. 

Apply now 

We value people from different backgrounds. If this sounds like your story, we encourage you to apply and help us shape the future of Electrification Service in Australia. 

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

How we rate this

Service Sales Support Specialist at ABB rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Sales SupportData AnalysisMarket ResearchCustomer SegmentationPipeline ManagementSalesforce

Questions you could be asked

  1. Tell me about a project where sales support was part of your work. What did you do?
  2. Tell me about a project where data analysis was part of your work. What did you do?
  3. Tell me about a project where market research was part of your work. What did you do?
  4. Tell me about a project where customer segmentation was part of your work. What did you do?
  5. Tell me about a project where pipeline management was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Sales Support, Data Analysis, Market Research, Customer Segmentation, and Pipeline Management. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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