ServiceNow Developer

NCC Group is hiring a ServiceNow Developer in Sydney, Australia. It pays AUD 125k a year and Level rates it ; you can apply on Level.

AI in this role

Design and maintain custom JavaScript applications and integrations extending the ServiceNow ITSM platform.

javascriptnodejsreactservicenow

full-stack-developmentapi-developmentcybersecurityssdlc

Position Title: ServiceNow Developer

Location: Sydney, Australia
Role Purpose

This role is a Full Stack JavaScript Developer is responsible for designing, building, and maintaining secure, scalable, and highquality applications that extend and enhance our ITSM platform (ServiceNow).

Operating within a cybersecurity‑focused Managed Services environment, this role requires strong full‑stack JavaScript expertise across backend, frontend, and API development, combined with a security‑first mindset. The developer will take ownership of end‑to‑end solutions—from requirements and design through implementation, testing, and support—working closely with ServiceNow administrators, engineers, and business stakeholders.

Key Responsibilities

Summary

Key accountabilities for this role are as follows:

Application Development: Design and develop custom JavaScript applications within our ServiceNow platform to automate business processes and resolve complex operational challenges.
Requirements Gathering: Collaborate with stakeholders across the organization to understand their needs and translate them into technical solutions within ServiceNow.
Security & Compliance: Implement secure coding practices aligned to SSDLC principles, including data protection, access control, and auditability.
Customization and Integration: Customize existing applications and integrate with external systems and APIs to enhance functionality and user experience.
Quality Assurance: Conduct thorough testing of developed applications and solutions. Ensure compliance with coding standards and best practices.
Continuous Improvement: Identify technical debt and opportunities to improve platform reliability, developer experience, and delivery velocity.
Documentation and Support: Create comprehensive documentation for developed applications and provide ongoing support and enhancements based on user feedback.
Collaboration: Work closely with the System Administrators and other IT team members to ensure seamless implementation and operation of developed applications.

Skills, Knowledge & Expertise

What we are looking for in you

Minimum Requirements

Very strong knowledge of JavaScript, NodeJS and the React framework
Experience with modern JavaScript tooling (ES6+, npm, build pipelines)
Experience designing and consuming APIs in production environments
Ability to write clean, maintainable, well‑documented code
Understanding of Secure authentication & authorisation techniques
Strong knowledge of both Server and Client Side JavaScript development
General programming skills and understanding of secure software development lifecycle (SSDLC)
Excellent communication and teamwork abilities
Ability to manage multiple projects simultaneously and meet deadlines
Creative thinking and problem-solving skills

Desirable Requirements

Bachelor’s degree in computer science, information systems, or related field
Significant demonstrable experience specific to Full Stack JavaScript development.
Other relevant certifications.
Experience working in a security‑focused environment
Knowledge of the ServiceNow Ecosystem is not a requirement but would be useful.

Behaviours:

Working Hours: The working hours are 0900-1730hrs Mon-Fri, and you would be expected to be working and contactable throughout those times. There is no scheduled out of hours work but may be required in emergency situations only.
Professionalism: Conduct yourself with professionalism, integrity, and ethical behaviour in all interactions and situations.
Accountability: Takes ownership of deliverables and sees work through to completion.
Proactive: Demonstrate a proactive approach to process improvement and process creation, ensuring conformity to the standards of the GMS Development Team.
Learning mindset: Actively keeps skills current in a fast‑evolving JavaScript and security landscape.
Collaboration: Work well within a team environment, communicating effectively with colleagues from different departments and sharing insights to improve security posture.
Adaptability: Embrace changes in technology and processes, adapting to new challenges and learning quickly in a dynamic security landscape

Ways of working

Focusing on Clients and Customers.
Working as One NCC.
Always Learning.
Being Inclusive and Respectful.
Delivering Brilliantly.

Our company

At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks.

Our colleagues are our greatest asset, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support.

Come join us?

How we rate this

ServiceNow Developer at NCC Group rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

ServiceNow Developer is an open job at NCC Group.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is AUD 125k a year.
The role is based in Sydney, New South Wales.
The job was posted on October 15, 2026.
Seniority: mid.
Applications are handled by NCC Group. Apply on NCC Group

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Full Stack DevelopmentAPI DevelopmentCybersecuritySsdlcJavaScriptNode.jsReactServicenow

Questions you could be asked

Tell me about a project where full stack development was part of your work. What did you do?
Tell me about a project where api development was part of your work. What did you do?
Tell me about a project where cybersecurity was part of your work. What did you do?
Tell me about a project where ssdlc was part of your work. What did you do?
Walk me through how you've used JavaScript in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Full Stack Development, API Development, Cybersecurity, Ssdlc, and JavaScript. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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