AmazonPosted 1mo ago

Software Development Engineer, APM Insights

Software Development Engineer, APM Insights at Amazon scores 65 out of 100 on AI centrality, which makes it AI Level 3 of 4 (Works on AI) on this board. The level measures how much of the work is AI, not seniority.

US, CA, Palo Altomidfull-time$165k-$224k

AI in this role

ai-agents

We're looking for a SDE to build the user-facing experiences for APM's AI-powered insights platform. You will partner directly with the SDE and DE teams to design and implement the interfaces through which 600+ APM team members interact with our agentic products. This includes conversational AI interfaces, analytics dashboards, monitoring narratives, and self-service configuration tools.

You should be passionate about crafting intuitive, performant front end experiences that make complex AI outputs accessible and trustworthy. You will build interfaces that visualize supply funnels across publishers, render AI-generated narratives with confidence indicators, display real-time metric anomalies, and enable users to interact with autonomous agents. You will work in a fast-paced, 0-to-1 environment where you own front end architecture decisions and directly influence how customers experience our products.

Key job responsibilities
- Design and build production front end experiences for APM's suite of AI-powered insights products, including conversational agents, metric dashboards, and monitoring interfaces
- Own front end architecture decisions: component design, state management, rendering performance, and accessibility compliance
- Build rich data visualization components for applications like supply funnel analytics, and cross-publisher comparison views
- Implement conversational UI patterns for AI agent interactions, confidence indicators, source attribution, and feedback mechanisms
- Partner on API contract design, ensuring efficient data fetching patterns and responsive user experiences
- Instrument front end telemetry (usage patterns, interaction flows, error rates) to track adoption metrics
- Ensure experiences meet Amazon's accessibility standards with necessary scaling

About the team
The APM Agentic Insights team builds scalable intelligence that delivers fast, accurate, and actionable insights across Amazon Publisher Monetization (APM). We serve business, product, tech, and science teams replacing manual intake-driven analytics with self-service, AI-powered experiences. Our solutions range from off-the-shelf queries and dynamic dashboards to conversational analytics agents and MCPs that let stakeholders get answers agentically. Our vision is to be the trusted insights partner for every APM business, driving measurable business impact.

Basic qualifications

- 3+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
- Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
- 3+ years of professional front end development experience
- Experience visualizing data in Tableau or other relevant data visualization software
- Understanding of web performance fundamentals: bundle optimization, lazy loading, rendering pipelines, and network efficiency
- Familiarity with RESTful APIs and/or GraphQL for client-server communication

Preferred qualifications

- Experience building conversational or chat-based UIs (streaming text, markdown rendering, interactive elements)
- Experience building internal tools or enterprise applications (admin panels, dashboards, configuration UIs)
- Familiarity with AI/ML application front ends: prompt playgrounds, evaluation UIs, or agent interaction patterns
- Background in advertising technology or self-serve analytics platforms

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Palo Alto - 165,200.00 - 223,600.00 USD annually
USA, WA, SEATTLE - 143,700.00 - 194,400.00 USD annually

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