AmazonPosted 4w ago

Software Development Manager, Software Dev Manager, Global Invoicing Solutions

Software Development Manager, Software Dev Manager, Global Invoicing Solutions at Amazon scores 34 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

IN, TS, Hyderabadseniorfull-time

AI in this role

Ever wondered how Amazon.com website works? Do you like working on projects that are highly visible and are tied closely to Amazon’s growth? Are you seeking an environment where you can drive innovation leveraging the scalability and innovation with Amazon's AWS cloud services?

The Amazon International Technology Team is hiring a Software Development Manager in Hyderabad office. In this role, the person will lead a high performing engineering team in the design and development of highly scalable web services and systems. The GIS team builds international extensions and new features of the Amazon.com web site for individual countries and creates systems to support Amazon operations. We have already worked in Germany, France, UK, India, China, Italy, Brazil and more.

We operate as a startup within Amazon, providing great flexibility in product and technology direction. As a leader on the team, you will be expected to operate at all levels, diving deep into the details while providing strategic inputs for the product. You will be a key player in driving strategic planning, project execution, development of engineering talent, and the ongoing operation and improvement of the product.

You will establish and execute the long-term architectural road-map and drive continual improvements to the efficiency and flexibility of our product. You will hold the team to an extremely high bar for site performance, scalability and availability.

We have a very flat team structure, and offer an unique opportunity for technical leaders who want to work closely with the business in defining, designing, building and operating products that solve interesting business problems.

At Amazon GIS we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflects the plurality of the businesses we play and the customers we serve.

Key job responsibilities
1. People Management
- Building and leading high-performing engineering teams
- Conducting performance reviews and career development discussions
- Mentoring and coaching engineers
- Handling hiring and team composition decisions

2. Technical Leadership
- Driving technical strategy and architecture decisions
- Ensuring technical excellence and best practices
- Reviewing and providing guidance on design documents
- Maintaining high engineering standards
3. Project & Delivery Management
- Owning delivery commitments and roadmaps
- Managing dependencies across teams
- Balancing technical debt with feature development
- Ensuring operational excellence (monitoring, alerting, on-call)
4. Business Impact
- Working with Product and Business teams to define priorities
- Translating business requirements into technical solutions
- Making data-driven decisions
- Managing resources and budget effectively
5. Culture & Process
- Fostering Amazon's Leadership Principles
- Implementing and improving development processes
- Managing team ceremonies (standups, planning, retrospectives)
- Building inclusive team culture
6. Operational Excellence
- Ensuring service reliability and scalability
- Managing operational metrics and KPIs
- Overseeing incident management and post-mortems
- Implementing continuous improvement
7. Cross-team Collaboration
- Partnering with other engineering teams
- Working with Product, UX, and other stakeholders
- Managing relationships with dependent teams
- Representing the team in broader organizational contexts

Basic qualifications

- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

Preferred qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.