AmazonPosted 1w ago

Sr. Associate, Recommerce

Sr. Associate, Recommerce at Amazon scores 35 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

IN, KA, Bengalurujuniorfull-time

AI in this role

Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic? Want to work in one of the fastest growing and most innovative businesses at Amazon? Interested in working in a high impact role? If yes, this opportunity will appeal to you. Come join our Recommerce Team.

Key job responsibilities
Understand Amazon systems, tools, processes and setup mechanisms for process adherence with external sellers and vendors

Collaborate with internal teams, sellers and FC teams to streamline inbound process

Track key metrics to identify issues and work with the respective teams to drive suitable solutions

Prepare deep-dive reports and analyze data for auditing inputs and driving timely actions with key stakeholders.

Proactively preparing for events for ensuring best in class inventory readiness and speed for key events.

A day in the life
The ideal candidate will be a self-starter with a passion for delivering high quality products to customers. This candidate will possess amazing partner management skills, project management skills, strong analytical skills, a high degree of ownership and integrity, a high attention to detail, excellent communication skills, and be a great team player.

Basic qualifications

- 1+ years of customer service experience
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Experience in payments or e-commerce

Preferred qualifications

- High school diploma or equivalent

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