AmazonPosted 1w ago

Sr. Associate, WHS Central Programs Team, India

Sr. Associate, WHS Central Programs Team, India at Amazon scores 26 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

IN, KA, Bengalurujuniorfull-time

AI in this role

WHS Central Programs (Central Programs – Workplace Health and Safety) team partners with business & program teams from WW WHS to roll out safety programs globally and ensure that Amazon provides a safe and healthy workplace to our associates, contractors, field teams, and partners. Formed in July 2018, Central Programs team specializes in subject matter expertise and program management. Sr. Associate will analyze injury, illness, near miss, events data, troubleshoot issues, and communicate the findings effectively across teams. An ideal associate is one who enjoys discovering and solving complicated problems, can quickly learn complex systems, likes to work with numbers, and takes pride in organizing and communicating work. A Sr. Associate provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. They should be able to understand the requirements and should be able to analyze data, notice trends and be able to drive Customer Experience without compromising on time. The candidate must possess excellent written and verbal communication skills.

Key job responsibilities
• End to end ownership of their deliverables with optimum quality and adherence to timelines (SLA).
• Communication with Internal Stakeholders within the CPT as well as larger WHS Organization.
• Develop and/or understand performance metrics to assist with driving business results.
• Scope out business and functional requirements for the CPT team who create and enhance the WHS programs.
• Systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
• Work within various time constraints to meet critical business needs, while measuring and identifying activities performed.

About the team
WHS CPT IN (Workplace Health and Safety - Central Programs Team - India) partners with business & program teams from WW WHS to roll out safety programs globally and to ensure that Amazon provides a safe and healthy workplace to our associates, contractors, field teams, and partners. Formed in July 2018, the Central Programs Team IN specializes in subject matter expertise and program management.

Basic qualifications

- Experience with Microsoft Office products and applications
- Bachelors degree in Safety, Environment related field or Engineering

Preferred qualifications

- Experience with AI/ML technologies
- Ability to analyze quantitatively, problem-solve, propose safety interventions
- Experience in data analysis using tools such as Excel, Pivot Tables, SQL, Tableau, or equivalent

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