Level

Amazon

Sr Mgr, Compute AI Services, BOSS, Compute AI Services

AI in this role

Lead cross-functional programs and strategy for cloud-based AI training, customization, and model execution services.

program-managementcross-functional-leadershiproadmap-strategycloud-computing
Come build the AI platform that lets developers everywhere go from idea to production. You'll lead high-impact programs at the heart of how customers train, customize, and run AI models at massive scale.

We're looking for a hands-on program leader who thrives in ambiguity and loves turning big, messy problems into clear plans that ship. In this role you'll:

Own the strategy and end-to-end delivery of cross-cutting programs that span multiple engineering and product teams
Drive alignment across organizations, making the hard trade-offs and keeping everyone moving toward the same goal
Build repeatable processes and automation that help teams move faster and with higher quality
Partner with engineering, product, and science teams to turn customer pain points into roadmap priorities
Communicate progress, risks, and decisions clearly to senior leaders
If you're energized by the frontier, high ownership, and the chance to shape how the world builds with AI, we'd love to talk to you.

Key job responsibilities
Own the strategy and end-to-end delivery of cross-cutting programs that span multiple engineering, product, and science teams
Build and own long-term roadmaps that improve delivery speed, quality, and operational excellence across our services
Identify trends across programs and influence prioritization so teams invest in the highest-impact work
Drive alignment across organizations, making difficult resource and scope trade-offs and securing buy-in on key priorities
Design repeatable processes, standards, and automation that help teams scale without slowing down
Partner closely with engineering and product leaders to turn customer and builder pain points into roadmap decisions
Communicate status, risks, and trade-offs clearly to senior leadership, and keep stakeholders aligned as plans evolve
Manage and develop a team of program managers, setting a high bar for delivery and ownership

A day in the life
Your day starts with a pulse check on the programs you own. You'll scan where things stand, spot the risks that are about to become problems, and decide where your attention will make the biggest difference. No two days look the same, but the through-line is always the same: you're the person connecting the dots across teams that don't naturally talk to each other.

You'll spend a good chunk of your time with engineers, product managers, and scientists, sometimes in a working session untangling a thorny dependency, sometimes in a quick hallway-style conversation to unblock a decision. When teams disagree on priorities or trade-offs, you're the one who brings them to the table, frames the options, and drives to a call everyone can get behind.

You'll also zoom out regularly. You'll look for patterns across programs, ask whether the process that worked at small scale still holds up, and redesign the things that are slowing people down. Some weeks that means building a cleaner planning rhythm; other weeks it means writing the crisp update that gives senior leaders the clarity they need to make a big bet.

The customers you're ultimately serving are the builders who use these AI services every day. Their pain points become your priorities, and the programs you run are how those problems get solved at scale. It's fast-moving, ambiguous, and genuinely at the frontier of what's possible with AI, which is exactly what makes it fun.

Basic qualifications

- 10+ years of program or project management experience

Preferred qualifications

- Experience implementing repeatable processes and driving automation or standardization
- 4+ years of managing teams experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.



USA, WA, Seattle - 151,400.00 - 204,800.00 USD annually

How we rate this

Sr Mgr, Compute AI Services, BOSS, Compute AI Services at Amazon rates 70 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Program ManagementCross Functional LeadershipRoadmap StrategyCloud Computing

Questions you could be asked

  1. Tell me about a project where program management was part of your work. What did you do?
  2. Tell me about a project where cross functional leadership was part of your work. What did you do?
  3. Tell me about a project where roadmap strategy was part of your work. What did you do?
  4. Tell me about a project where cloud computing was part of your work. What did you do?
  5. Describe a typical day in a role like this one: which parts run through AI directly?

Adapt your resume

  • List these exact terms on your resume: Program Management, Cross Functional Leadership, Roadmap Strategy, and Cloud Computing. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
  • Show where AI is part of your daily process, not a one-off project — this role expects it to be a running habit.

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