Sr. Program Manager, Abuse Prevention
AI in this role
You will collaborate cross-functionally to design strategies, establish goals and monitor progress regularly. Your program management and analytical skills will help optimize processes, identify emerging opportunities of cost reduction and abuse Modus Operandi (MOs), and benchmark our performance.
If you have extensive experience driving large scale programs across functions, managing stakeholder expectations, and continually identifying defects and and their solutions through data-driven insights, this is the ideal position for you to make a significant impact at Amazon's scale.
Key job responsibilities
As a Senior Program Manager, you will be responsible for managing our returns and concessions cost reduction and abuse prevention programs for India. In this role, you will:
- Lead the efforts to reduce policy and process defects and associated abuse to reduce cost of returns and concessions
- Run cross-functional product and program mechanisms across business, product, and tech stakeholders
- Streamline cross-functional collaboration to establish program goals, KPIs, and track progress at regular intervals. Identify potential blockers upfront and find solutions.
- Manage the roadmaps and publish quarterly updates on achievements and learnings.
Basic qualifications
- 3+ years of post Master's, full-time relevant industry (professional or military) experience
- full-time MBA program in management, business administration, economics, engineering, marketing
Preferred qualifications
- Experience with Lean/Six Sigma
- Master's degree
- Master's degree in computer science, engineering, analytics, mathematics, statistics, IT or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
How we score this
Sr. Program Manager, Abuse Prevention at Amazon scores 34 out of 100 for how much of the daily work is AI. That makes it AI Level 1 of 4 (Little AI). The level is about AI in the job, not seniority.
AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.
- AI Level 480 to 100
- AI Level 360 to 79
- AI Level 240 to 59
- AI Level 10 to 39
Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
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